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Americas Servicing Company / Forced placed insurance

1 United States

We were forced to pay hazard insurance when we already had proof that we were currently covered.They have not issued a refund and are still being forced to pay out every month even after repeated calls of complaints.They keep stating we will get our money back as soon as the insurance company refunds them back.They stated it would take up to 30 days and it has been now 7 months.We are at a total loss as of what to do.

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