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American Residential Services / Overcharges

1 United States Review updated:

ARS-American Residential Services - charges an exorbitant 'parts' charge rather than time and materials. They replaced a capacitor and relay and charged my 87 yo mother $681 and then tried to sell her a new unit to boot.

Stay away from these guys!

Use a company that charges time and materials.

With ARS, you'll get a novice repair man with incentives to put in parts you don't need. The more parts, the higher the cost (like $300 for a $20 capacitor!). Then they'll try to sell you a new system that you don't need. Horrible company; they are all over the place too!

Dr
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Comments

  • St
      7th of Oct, 2010
    +1 Votes

    Especially the one Corona. They came over for a scheduled cleaning of my system and they ended up tearing my furnace apart. They then told me I needed to replace my system because it was supposedly leaking carbon monoxide. I told the man it was two years old and it still had warranties. He said no it didn't and refused to put my furnace back together. I told him this was ridiculous and he said sorry but he was just following orders from his boss. This company is a scam.

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