American Laser Centers / Dangerous, unprofessional, unethical!
I was suckered into a chin/upper lip contract at alc because i, like everyone else, was a "third place winner" in their online system that offers everyone $300 off a package. I was told I had nothing to lose since I could also stop treatment and get a refund. Plus, it's guaranteed to work.
Four treatments passed with a lot of pain and no results. I was told at every single one "don't worry, it takes at least one more treatment until you see results. "
At my fourth treatment, the hot pain shot through two of my teeth so badly that I involuntarily jumped up and screamed. The tech sort of apologized and kept going. Every time was increasingly more painful and I dreaded treatments.
Finally, after seven treatments with no results whatsoever, I called in a complaint. It took several months and two more complaints to receive a response.
The first thing the rep said when she called was that they'd be happy to send me to another clinic, and that I should get other areas done! I said no way, it's too painful and it didn't work. She said "we'll put you on the intensive program, it will surely work. " again I said no thank you. I felt misled and that the techs had been uncaring and rude.
Of course she said the original clinic manager had lied to me, and naturally she had long since quit the clinic, so there was no way to prove what she had told me about getting a refund.
I can no longer eat anything sweet or drink anything cold. I had to beg the dental hygenist halfway through my teeth cleaning to stop because the pain was so unbearable.
Alc said there's nothing they can do to help me because they've never heard of this happening before (Of course not!!). They wished me luck and said I should consider getting other areas done.
Please avoid them! It's been months since I haven't had pain in my teeth.
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