I was involved in an auto accident with a driver insured by American Family Insurance. At the time I lived in a state that does not have mandatory insurance laws. Though I did have insurance for some time, I was forced to drop it for financial reasons. The accident took place just over the border in Illinois; the other driver "thought" she had a green turn arrow and turned in front of me, causing the cars to collide. She received the ticket and even pled guilty in court. American Family Insurance refused to repair my car, which, per three estimates, is totaled. In my conversation with the claims adjuster I was informed that it doesn't matter that their driver was ticketed AND pled guilty in court, they (American Family Ins.) believe I ran a red light and am at fault. They have since requested payment from ME to reimburse them for repairing their drivers' car. It has since been turned over to a Chicago law firm for collections in the amount of over $9,800.00 !!
I am also being threatened by the Illinois Dept. of Transportation with the possibility of having my registration and driving privilages suspended.
I have to take money out of my IRA in order to hire an attorney. American Family Insurance does NOT treat people as family, unless you are the black sheep. They are condescending bullies who take advantage of anyone they can.