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America Eagle OutFitters / missing items from my delivered order

1 Louisville, GA, United States

Yes I placed an on line order for a sweater and 2 pair boots and when the package was delivered I only received the sweater weighing 3.90 lbs. I called UPS and they told me that, was the only item in the package that was ship was the sweater I was told that they had to contact the Research team and it will be 24 to 48 hours on Friday I contact someone on line they told me that I should be hearing from someone by the evening. On Saturday I reached out to only find out that yes the boots were not shipped but they are no longer in stocked . Very disappointing it was I that had to keep reaching out to AE not them to me. I will not be ordering from AE for a very long time, been a costumer since 2009.

Re
Jan 9, 2016

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