Altech Netstar / cancellation of tracker - ineffective service
I have requested Netstar multiple times (From July 2018) to cancel my Netstar account since I have emigrated to Australia and have no further use for it.
I also want my money back from date I have requested cancellation (July 18) but have not had any response from Netstar on any e-mails I have sent on cancellation/refund of funds.
I am unable to call them since I am not in South Africa and email are simply not effective.
This is unacceptable and unprofessional.
I can provide email threads if necessary, please can some one contact me as I would like to close my bank account in South Africa and the only thing that is still in there is the Netstar instalment that goes off each month which means I have to pay bank charges as well.
Acc number: [protected]
I would like my contract cancelled and I want the money refunded from when I initially requested cancellation.
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