Airtel / automatic activation of hello-tune and deduction of charges.
I would like to draw your attention towards a corrupt practice of Airtel.
I am a pre-paid subscriber of Airtel. Few months ago one hello-tune was activated automatically on my phone and Rs. 30 were deducted. I wasted my energy and time to talk to customer care executive. They didn't revert it back, neither refunded the money. I had to spend few more rupees to cancel it by dialing some number.
BUT TEHY HAVE DONE IT AGAIN. I FEEL HURT BY THIS UNETHICAL PRACTICE. DON'T Airtel HAVE ANY OTHER IDEA TO INCREASE THEIR PROFIT.
I am not the lone sufferer, on internet one can find similar stories of Airtel customers. Moreover, the amount of Rs. 30 is immaterial but the audacity of this practice is significant.
I call for the authories to step in and curb this practice.
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