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AirBNBhorrible!

Airbnb doesn't care about their clients' safety. All they want is money. I booked a place through Airbnb and when I arrived there was no booking on my name. I contacted the company and they told me to find a hotel and they would pay for it. I found one and stayed there for three nights. Then I called the company again and asked my money back. They refused. So these people actually owe me a refund of my first unsuccessful booking and the money I paid for three nights at the hotel. About 20 emails later they locked me out of the account, said that they were sorry and closed the matter. I would not recommend using Airbnb.

Lo
Feb 26, 2016

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