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Air Asia / flight delay

1 Malaysia

My flight qz 507 booking number ffzdnp on 30/10/2016 at 9:25pm from singapore to bali was delayed for more than 5 hours. As we are tourist in singapore without sim card and unable to check my email, we have to wait more than 5 hours in changi airport which is not fair and convenience. I have to take the flight to bali as we have already booked accommodation in bali but we lost 5 hours of fun in bali. Therefore, I want to ask for compensation such as credit in airasia account or refund for this bad service (Flight delay). Please be aware that I am a loyalty customer and take airasia return trips 3 times/year

Nov 5, 2016

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