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AIG Insurance / Bad service

1 United States

My partner was hit from behind when stationary. We were in the process of renewing our policy, (we lost and had reinstated our 2 years no clains bonus) Then our premium doubled . budget told us we would be reimbursed for the 2 years no claims, theyve given us £ 49.60 off of £461, my premium should be less than £200 . I can see why people drive without insurance ! All they do is take the piss!! Also I contacted AIG Insurance about the pay out we're due for the above accident (the other driver's admitted liability) and was rang by a very irate woman who said I can't contact AIG unless i'm a customer! If I can't contact them and they won't contact me, what can I do???

Ra

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