Agoda / booking cancellation

Singapore, US
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My friend used my credit card to book a hotel in Singapore through Agoda website and cancelled it right away, but agoda still charge the booking and haven't returned the money yet after more than 1 year! We kept on following up but there was no progress on this matter for a very long time. I've seen all the complaints with their service and I wonder why they still continue to operate? I'm deeply disappointed with their service that I would suggest not to allow them to operate anymore. They are scamming people's hard earned money. I hope someone will take action on this.

Dec 06, 2016

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