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Aetna/health Insurance / Non-English Speaking &Helpdesk&

1 United States Review updated:

In this day and age when American jobs are taken away, I called Aetna for info twice. Both times, I was transfered to an "agent" who was obviously outsourced. Oxford was in the U.S.

Time for us to start making our decisions based on what companies outsource.

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Comments

  • Am
      18th of Feb, 2009
    0 Votes

    When I was a young soldier in Thailand (U.S. Air Force 1972), I was expected to speak their language when "in their country". I did find someone to teach me some reading skill, but writing was a definite challenge. Point is; I did learn to speak most of the proper dialect in a few short months. If I could have stayed another year, I would have been able to almost master it. The more I visited downtown like the markets, theatre, taxi drivers, etc., really helped me learn the local language and customs.
    If you want to live in my country, please learn the language. If your country is so bad, then why don't you change it ? You are not entitled to anything here in the USA.
    English is what is spoken and written here. My company does not, and will not cater to anyone who does not speak english.

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