AeroMexicopaid baggage in advance

I paid my baggage in advance and was charged $240 dollars. Once I arrived at the airport they charged me another $240 dollars. I was told that I should of not been able to pay in advance. I am looking for reimbursement of $240 dollars. I tried to get everything in order before my flight to avoid an issues. Instead I'm taking time out of my vacation to resolve this issue. I would appreciate a prompt reply.

Dec 10, 2018

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