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Active.com / Credit card charges slammed

1 CA, United States Review updated:
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$64.95 charges showed up and I have NEVER agreed to sign up for their service. I was very careful when I used the website to register for a sports event, and as always, I declined their offer to join the club. Regardless, a year later I get an annual fee charged to my credit card. I can't log in to the website, and complaints to their customer service department are frustrating. I shouldn't have to deal with this due to their mistake, I just disputed the charge through Visa.

Tr
May 3, 2013
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Comments

  • Ro
      7th of Aug, 2014
    0 Votes

    They bury the OPT-IN during your registration. Apparently somewhere buried in the text, you agree that they can store and charge your credit card an additional $64.95. call 1-877-228-4881 to cancel or get charge reversed. They count on you not noticing or going to the trouble of reversing the charge.

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