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The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
active advantage trial membership scam
Be careful when you register for races at active.com! I apparently signed up for a trial membership to active advanatage which if you don't cancel in 30 days, charges your credit card $59. 95. I am always very careful to avoid signing up for unwanted email updates and trial offers, but somehow this one slipped under my radar. The active.com customer...
Read full review of Active Network and 144 comments
The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
hidden charges
I clearly didn't read all the details, so this is my fault, but just in case you sign up for a race using Active.com, watch out for the hidden charge for their Free membership of $59.95 a year . I signed up for a race, paid the fee through active.com, then 30 days later was billed for an extra $59.95. I called the number on my credit card. The recording...
Read full review of Active Network and 28 commentsOverview of Active Network complaint handling
Active Network reviews first appeared on Complaints Board on Sep 2, 2009.
The latest review Muddy dash was posted on Nov 10, 2023.
The latest complaint sneaky membership signup was resolved on Nov 13, 2014. Active Network has an average consumer rating of 2 stars from 62 reviews.
Active Network has resolved 16 complaints.
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Active Network contacts
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Active Network phone numbers1800 836 4061800 836 406Click up if you have successfully reached Active Network by calling 1800 836 406 phone number 2 2 users reported that they have successfully reached Active Network by calling 1800 836 406 phone number Click down if you have UNsuccessfully reached Active Network by calling 1800 836 406 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling 1800 836 406 phone number100%Confidence scoreAustralia+1 (469) 291-0300+1 (469) 291-0300Click up if you have successfully reached Active Network by calling +1 (469) 291-0300 phone number 0 0 users reported that they have successfully reached Active Network by calling +1 (469) 291-0300 phone number Click down if you have UNsuccessfully reached Active Network by calling +1 (469) 291-0300 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +1 (469) 291-0300 phone number+1 (866) 561-0647+1 (866) 561-0647Click up if you have successfully reached Active Network by calling +1 (866) 561-0647 phone number 0 0 users reported that they have successfully reached Active Network by calling +1 (866) 561-0647 phone number Click down if you have UNsuccessfully reached Active Network by calling +1 (866) 561-0647 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +1 (866) 561-0647 phone numberNorth America+44 800 086 9135+44 800 086 9135Click up if you have successfully reached Active Network by calling +44 800 086 9135 phone number 1 1 users reported that they have successfully reached Active Network by calling +44 800 086 9135 phone number Click down if you have UNsuccessfully reached Active Network by calling +44 800 086 9135 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +44 800 086 9135 phone number100%Confidence scoreUnited Kingdom+64 800 440 877+64 800 440 877Click up if you have successfully reached Active Network by calling +64 800 440 877 phone number 1 1 users reported that they have successfully reached Active Network by calling +64 800 440 877 phone number Click down if you have UNsuccessfully reached Active Network by calling +64 800 440 877 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +64 800 440 877 phone number100%Confidence scoreNew Zealand+49 800 183 0001+49 800 183 0001Click up if you have successfully reached Active Network by calling +49 800 183 0001 phone number 1 1 users reported that they have successfully reached Active Network by calling +49 800 183 0001 phone number Click down if you have UNsuccessfully reached Active Network by calling +49 800 183 0001 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +49 800 183 0001 phone number100%Confidence scoreGermany+852 800 906 509+852 800 906 509Click up if you have successfully reached Active Network by calling +852 800 906 509 phone number 1 1 users reported that they have successfully reached Active Network by calling +852 800 906 509 phone number Click down if you have UNsuccessfully reached Active Network by calling +852 800 906 509 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +852 800 906 509 phone number100%Confidence scoreHong Kong+65 83 889 192+65 83 889 192Click up if you have successfully reached Active Network by calling +65 83 889 192 phone number 1 1 users reported that they have successfully reached Active Network by calling +65 83 889 192 phone number Click down if you have UNsuccessfully reached Active Network by calling +65 83 889 192 phone number 0 0 users reported that they have UNsuccessfully reached Active Network by calling +65 83 889 192 phone number100%Confidence scoreSingapore
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Active Network emailssupport@active.com100%Confidence score: 100%Support
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Active Network address717 North Harwood Street, Suite 2500, Dallas, Texas, 75201, United States
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Active Network social media
Active Network Category
Active Network is related to the
Sports and Fitness category.
Most discussed complaints
hidden charges 2 (opinions to this review) Cancelled races scam 1 (opinions to this review) Took my money for a Non-existent race 1 (opinions to this review) Getting paid for my event 1 (opinions to this review) won't provide refund for paid event 1 (opinions to this review)Recent comments about Active Network company
Cancelled races scam1
We signed up for a bubble fun run sponsored by CE fun runs. A week...
1
I’d like a full refund as well from these scam artists.
1
Was this ever resolved? I am dealing with the same issue and just...
1
There needs to be a law against these companies "pre-checking"...
1
There needs to be a law against these companies "pre-checking"...
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