Account Now (Bancorp) / payment that hasn't been sent

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I originally had to close my checking account because someone hacked over 400 bucks from me and paid a bill I thought it would be easy to get my money back due to the fact that I didn't have any accounts with the company that charged me I waited over a month and every week I'm being told 2-5 weeks from oct 18 2017 I have done all I can this has placed a huge set back for me. I need my MONEY and account now wont release any information to speak to anyone above them I feel stuck.. Please HELP AND THE SAD THING IS THAT THEY ARE LOCATED IN CALI IN THE STATES NOT FAR FROM ME AT ALL IM IN TEXAS

Nov 14, 2017

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