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Account Now (Bancorp) / payment that hasn't been sent

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I originally had to close my checking account because someone hacked over 400 bucks from me and paid a bill I thought it would be easy to get my money back due to the fact that I didn't have any accounts with the company that charged me I waited over a month and every week I'm being told 2-5 weeks from oct 18 2017 I have done all I can this has placed a huge set back for me. I need my MONEY and account now wont release any information to speak to anyone above them I feel stuck.. Please HELP AND THE SAD THING IS THAT THEY ARE LOCATED IN CALI IN THE STATES NOT FAR FROM ME AT ALL IM IN TEXAS

Po
Nov 14, 2017

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