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Access-A-Ride / showing up late

United States

My name is Flor Soto, Today October 25, 2018 I had an appointment to see my doctor. I called Access A Ride yesterday for an appointment the time was fore 8:08 am to be picked up. the chauffeur for the Access A Ride show up at 9:12 am which I came upstairs cause I was already waiting for a hour and ten minutes he did not even call to let me know that he was on his way or apologize for being late my appointment was for 9:30 am I know that if he came to get me at 9:12 I will not going to get there before 9:30 because they always want you to be there 15 minutes prior to see the doctor so I told the young man that I was not going and then he asked me If I cancelled the trip and I just hang up the phone because I felt it was it negligence not mine.

Ni
Oct 25, 2018

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