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411 Locals


Google advertising rip off

Complaint Rating:  83 % with 42 votes
83% 42
Notice: 411 web design of las vegas is in no way affiliated with 411locals.
The band of crooks has been swindling folks out of there money, charging credit cards feloniously and using supplying our telephone number and help and support email address for 411locals client who have questions or concerns. I've been contacted by numerous people demanding to know why i've charged there credit cards and wanting their money returned - threatened with lawsuits and not to mention destroyed my business. I cannot wait to see these hoods jailed.
Complaint comments Comments (39) Complaint country United States Complaint category Internet Services


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A  16th of Feb, 2010 by    0 Votes
I Agree!!! this Company must be stopped!!! Falsely charging for a free Google Service. Check out /URL removed/ for more [redacted]s on this organization...
N  21st of Mar, 2017 by    0 Votes
@visionayer How do I get them to stop?
N  8th of Mar, 2010 by    0 Votes

411 Locals - fraud
lisa kimmell photography
5736 old redwood hwy
United States

they called me to sell me first page visibility for the search term San Francisco wedding photographer plus 4 other terms.
It has been six months and they have only given me two search terms, ones that I never even wanted and they are keeping my money.
They promise a service and don not deliver and keep your money. I think that's stealing!!!
N  5th of May, 2010 by    0 Votes
I'm having the same problem, except my company isn't even being listed.
I a have taken action against 411 locals. I've disputed the payments with my credit card company & they have ruled in my favor.
Also next time I go to Las Vegas (where these crack pots are located) I'm going to stop by there office and possibly settle a couple more disputes (with my fists).
D  10th of Dec, 2010 by    -1 Votes
I have to disagree. When 411 Locals contacted my business in Columbus, Ohio I needed a to be listed on the first page of Google. And that is what this company did. My business was on the first page of the Google local listings and everything 411 Locals stated that they were going to do - they did. It's not rocket science with this thing. They are a company that puts people on the first page of Google for local listings. Which is where anyone who has a business needs to be. And it works. I am talking about the 7 business listings - that is where I am placed. With my company in Ohio, it gave me more customers than I could handle. Which is a good thing for me. The year before, I was on the 2nd page with my own organic listings, and no one rarely called me. But as soon as I got on the list that this company guaranteed it changed everything for me.
A  8th of Feb, 2011 by    0 Votes
I singed up with them and they lost my file, and couldn't find my payment. I had to prove from by bank account that i had actually paid them. After this they promised to give me 2 free months and they still charged me for the next month, i was patient and gave them 2 weeks to refund the money and they still didn't do it. The most unrecognized company i have ever worked with, will never ever refer them to anyone!
A  28th of May, 2011 by    0 Votes
Had 411 locals list my electrical contracting business, although was listed front page, had the wrong address and contact information. Canceled the service and was continued to be bill. Now they are sending me collection notices for a service that I have canceled ... stay away from this service, I am sure there are more reputable ones out there.
A  7th of Sep, 2011 by    +1 Votes
while working on my clients files, i have come across these guys...and all their fake reviews to increase rankings..the bad part is companies don't even realize the reviews are fake, but consumers can tell...when you have a profile that has reviewed businesses from 5 different states on the same day and if you look at other profile reviews, they have reviewed those same places as well...horrible! consumers are finding this and then thinking the business themselves are adding the reviews...creates a huge problem for the business! why isn't google doing something about these guys? my only advice to businesses that have used them is to contact the bbb.
N  21st of Mar, 2017 by    0 Votes
@consumer12345 I will give bbb an attempt. I too, am having issues with this company.
D  16th of Mar, 2012 by    0 Votes
I complete dis agree in one way or an other you have to paid for advertising I do my own local but if you want to go beyond that you need to paid for services ether you pay google which do some google add where you pay per click or yelp, yahoo, or some body else I'm using 411 local for two years they do mess up from time to time but I'm right on all my advertising some times I do have to call couple of times to get it fix But I understand some times it is not their fault some times the search engine kick your listing out and you need some one to fix and that it is what I paid for they know how to do it and keep you in the first page and from that is up to you to get the biz I'm a straight up guy when costumers call I tell then where I'm located if they ask me if I have physical location I said no not on that city but I service that city else in my website I list my biz address I used 411 to get leads and I get then pays for their fee and then some
N  17th of Oct, 2012 by    0 Votes
yea the fee is tiny..but it is money..hate to waste any amount...yes you can probably do it yourself for free...but im not tec savey...you can build a house yourself for cheep also...or how about fix your car for free...i can do all of those easier than getting things done on the computer..i do towing..just started useing these guys..n so far the complaints from people that acctualy use em that iv read on here i can live with.. be cause if i even get a couple of extra calls a month..that would more than pay the hundred bucks...it would take me hours n hours to go on there n even list w google n set up a contact page n blaa blaa blaa what ever else i had to do to get it even on there..so if they even do half of what they claim ill be a happy camper..one local tow takes me 35 minutes..my time is better spent working on equiptment ..and makeing connections on the street..leave the computer world to someone else..if they dont help at all..i havent lost much..but i wiil be kinda mad..lol..ill let ya know if i can find this place again...A-Bomb towing...
D  2nd of Aug, 2013 by    0 Votes
I have been with 411 Locals for two years and my placement in Google+ and the listings on the internet have made my business grow. We have checked our placements in the city we signed up in on 411 Locals and we are consistently at the top of our roofing keywords. We track our ads and Google is always mentioned as a source.
N  2nd of Aug, 2013 by    0 Votes
MARIA NICHOEL Espinoza, MARIA AVERYHARDT, MARIA E AVERYHARDT, MARIA SAVANNHA Espinoza's owner of Mystical Tracers Hispanic Research Firm has many AKAs. it look like her real name is MARIA NICHOEL Espinoza but she used Ms Maria Espinoza to scam everyone out of their hard earn money and everyone said she is in the country illegal. BEWARE OF THIS SCAMMER.
N  15th of Oct, 2013 by    0 Votes
It gives me great pleasure to recommend 411 Locals. The attention to details and the best possible level of customer service have been excellent. Our company have been in first place on Google and we have received a lot of calls from new prospect clients. I don’t think you could find a better service than 411 Locals.

Alejandro M.
D  4th of Feb, 2014 by    0 Votes
411 Locals has helped my carpet cleaning business transform to a higher clientele base. After using other advertising companies I was not satisfied. I strongly recommend their services.
A  5th of Mar, 2014 by    0 Votes
Ive been with 411 for 4 months.Am I happy no.I asked for a web site with specific requirements It still hasnt been provided in spite of changes Ive asked to be made.I am not in the top first page listings again I keep asking for a resolution but I always get fast talk and empty promises.My email account and link does not work and Ive asked several times for a fix.I am a handyman who does property management.But my site looks like a bath remodeler site.I was promised a fix .NOT.I was also promised a video and link I have yet to see this and how it will help as they promised.Do I feel good about the service?NO Fred F.
N  1st of Apr, 2014 by    +1 Votes
411 Locals is a rip off do not use them.
A  17th of May, 2014 by    0 Votes
How come 411 locals told me that they will place me on Angie's list and yelp...aren't my customers supposed to do that? When I asked about being listed in another area I was told to just use an address of a family member or friend that I don't even have to live there, because Goggle will only mail me something one time and won't check again. Seems a little fishy too me... I've been thinking about this and doing some research on the Internet since I talked to them a few days ago.
Also when I asked how they got my number...they gave me some story.
N  21st of Mar, 2017 by    0 Votes
@Paul_2014 Keep doing research. they called me also. Four months later, I have yet to receive this piece of paper with the code. Now I have been for the past five days attempting to give the verbal cancellation and am unable to get in contact with the senior person. I have given verbal cancellation to customer service.
A  8th of Sep, 2014 by    0 Votes
This operation is a complete JOKE!!! 411 LOCALS ARE A FALSE HOPE, WORTHLESS LYING COMPANY. If I were any new prospective client of theirs I would run for the F-ing hills. False promise after false promise, and they absolutely do not follow through on anything they say. I am so happy to be done with them and am now using a local friend in the advertising business.
N  21st of Mar, 2017 by    0 Votes
@J_RO1898 How did you get done with them. I am attempting this now.
A  11th of Oct, 2014 by    0 Votes
I agree, this company sucks. I do not recommend them to anyone being that i was promised so much and received nothing but headaches. I signed with 411 locals on April 5th of 2014 And it took them until September 19, 2014 to actually launch my site. I called them at least 3 times a week for the first couple months and was given the run around. They offered to give me half price which was not suitable to me being that they already got me for almost $2, 000.00. Now i have the managers begging me to come back after i already canceled. I JUST WANT PEOPLE TO MAKE SURE THEY CHECK THERE CREDIT CARD STATEMENTS BEING THAT WHEN I CANCELED MY SERVICE WITH THEM THEY CONTINUED TRYING TO CHARGE MY CREDIT CARD BUT IHAD ALREADY ADVISED MY CREDIT CARD NOT TO LET ANY CHARGES GO THROUGH FROM THEM, ON THE OTHER HAND THEY RAN IT THROUGH 411 LOCALS INTERNATIONAL INSTEAD OF JUST 411 LOCALS WHICH IS FRAUDULENT.
Every time i called to speak to a certain individual the customers service reps would take my information and would tell me they would return my call by the end of the business day, which never happened.
If anybody is looking for a better company to provide a better service i would highly recommend Townsquare Interactive to them.
I personally called the BBB on this company and I'm currently waiting to receive the paperwork in the mail.
Dave R
N  23rd of Oct, 2014 by    0 Votes
All I'm going to say is, stay away from this company!!! I've tried to cancel my account with them for several months. I received absolutely no business from their work. I had to cancel my bank account in order to stop them from charging that account, after making several phone calls to cancel. Now they are threatening to sue me and ruin my business credit if I don't pay. This company is ridiculous!
You are better off, driving down the street every month and throwing $100.00 out the car window. That's exactly what you will be doing if you sign up with this company.
N  21st of Mar, 2017 by    0 Votes
@carpet man Atlanta Anyone reading, please heed this. I wished I had done my due diligence on this one.
A  5th of Feb, 2015 by    +1 Votes
Best advise I could give anyone is ...DO NOT USE THIS COMPANY!!! After our differences and me cancelling them they changed my google page to a different state because they were the managers of the page still. Now months later I find this out and our business has suffered because of it. They are real dirt bags!!! and that's being nice... DON'T TRUST THEM!

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101 Convention Center Dr #900
Las Vegas
United States - NV89109
+1 866 391 0622
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