2-10 Home Warranty / not meeting terms of warranty

TN, United States

It has been three weeks without heat or air conditioning. The contractor told me they could have had the problem fixed the first day they were here, but because of the warranty policies we have had to wait for approvals and parts shipped direct from 2-10. When I called to complain the Supervisor actually told me that it is not that bad and I just am not able to take the weather. I will never buy a home warranty from these people again and I will warn everyone of the terrible service I have received. Don't waste your money.

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