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1.2 69 Reviews

123HelpMe.com Complaints Summary

3 Resolved
66 Unresolved
Our verdict: If considering services from 123HelpMe.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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123HelpMe.com reviews & complaints 69

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Newest 123HelpMe.com reviews & complaints

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M
12:12 am EDT

123HelpMe.com cancelled subscription refund

Hello recently my son purchased a subscription for 12 months to this website using my debit card. I immediately cancelled this subscription the following day yet I still have not received a refund. My card was charged $120 due to my son and I would like this money refunded as soon as possible. I would like to be provided a customer service number with the hours I can call and solve this problem, or if my money can be refunded directly without calling. Thank you

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joseph haburne
, US
Aug 06, 2022 3:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

please quit charging my account I only paid for a 7-day subscription and that is all I want. joseph haburne

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cumekia
, US
Jan 16, 2019 9:35 pm EST

Same thing happen to me it is false advertisement I need my money back ASAP. I don't have money to be throwing away. I need contact information.

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Skylar2397
, US
Oct 24, 2019 10:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of cumekia

Has anyone got a refund from these ppl?

ComplaintsBoard
V
7:19 am EDT

123HelpMe.com wrongful charge

they offered a 2 dollar trial for 2 days upon cancelling at the end of day 1 it said 7 more free days that was on the 17 i canceled on Thursday night the 21st and they charge my card and told paypal it was valid. Good thing i am using my chase credit card and i am going to go through them to get my money back. I didnot get the service i wanted or needed but i should have known better in using this company and t hey don't even have a contact phone number to call them directly.

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2:18 am EDT

123HelpMe.com unauthorized charges the month for six months consecutively for -$29.95 from this company

Still trying to get my bank to credit me and I have not been able to get this company to stop charging my bank account even though I've changed my card twice I've put a stop payment on any payments to the company I've contacted visa as to not provide any new card information to them I have also put a hold on my card a restriction on only approved vendors and still they have found a way to charge my card over $350 so far of my hard-earned money that I never approved their company to take from my bank account

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5:38 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

123HelpMe.com - research paper essay cancellation of trial period

I signed up for a 2 day trial for $2.00. It was 24 hours ago and I can not cancel services. Did not provide services I needed. PLEASE CANCEL!! I am just trying to avoid additional charges on my Credit Card without authorization. I feel as though I have been scammed by this company. I should not have to go thru these measures to cancel in less time of the trial period. Thank You, Debbie A. Walton [protected]@gmail.cam

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K
10:22 am EDT

123HelpMe.com unreasonable fees charged

It stated it will take 2$ to start for a month and 29.95 from next month. It has deducted 29.95 when it's been just 2 days of my activation. It is making fool and very unprofessional . I need to complain on a larger level if I don't get my refund of 29.95 back.

It's not even a month and why it stated wrong claims when it is charging me useless money anyway

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S
10:31 pm EDT

123HelpMe.com unauthorized credit card charges

This is another attempt to reach your company regarding recurring unauthorized charges . Again, you have been billing my teenage daughter's checking account for $29.95 since November 2017 until present. I have been trying to reach your company concerning this matter and to get some information about why this keep recurring each month and who provided you with her checking account number or authorized you to debit her account each month. I am asking that someone from your company contact me at [protected] or email me at Stafford.[protected]@yahoo or I am going to file a fraud report with our local police department.

Thank you for your prompt attention to this matter.

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cumekia
, US
Jan 16, 2019 9:28 pm EST

Complete fraud and false advertisement. I signed up monthly for $9.95 and was charged $119.20, they have no contact number, just have to leave email. If anyone has had any contact regarding refund PLEASE inform me.

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Rafal Chociej
, US
Jun 25, 2018 7:23 pm EDT

Did you cancel your membership? I had the same problem, and Im trying to contact them

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Kathlyn Harrington
, US
Oct 05, 2018 3:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Do they have a phone number

ComplaintsBoard
N
4:14 am EDT

123HelpMe.com essay writing service

Paid for a 4000 first to be delivered Saturday they delivered 2000 words 3 days late and refused to return my money as say they will report me to my university and professional body and ruin me.

The provided UK address is not theirs, no one at this office has or had ever heard of them.

I will now fail my entire module and no one is available via email or phone or chat to resolve this with their money back gaurentee

Fraudulent took my money and ruined my academic life

I will be taking further legal action

Stay away from these people they called and e-mailed to threaten me

They will not currently provide a UK address to take action forward

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3:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

123HelpMe.com misleading website

A very misleading website that offers term papers. I felt I was very misled and before I knew it had ordered something I hadn't intended, and had my Paypal account credited. When I complained and asked for a refund, their response was "NO" with little explaination. Paypal didn't help much either. Stay away from these guys. I was VERY disapointed with no service and no response. The reponse basically told me that "We have your money so go away".

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The complaint has been investigated and resolved to the customer’s satisfaction.

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V
11:27 am EST

123HelpMe.com avoid them

123helpme.com displays advertisments in which lead the reader to believe that their business is a solution for the person that is looking for a completed, high quality essay, or paper.

In essence, the website represents itself as being worthy of actually delivering a completed essay. BUT, my experience with 123helpme.com was extremely outgrageous, and negligent on their behalf.
First off, the "purchased version" of the essay that i bought was merely 15 words more than the "sample version"
But the most significant thing about the "purchased version", is that a large portion of the actual essay is not presented in any type of proper format whatsoever. Half of the 880 words that was purchased were listed phrases among the beginning and ending paragraphs.
I mean, this is just rediculous.
i am sure that this has happened in the past, and they are probably do not list their mailing address, or phone number in hopes to try and avoid a lawsuit.

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Khulakpam Faruk
, US
Apr 25, 2020 5:00 pm EDT

Reliance finance limited cheating, loan aprovel 1000000letter to payment processing charge, 3500 and intercity charge 12600, and GST 25000, loan amount not credit help me...

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Fathiya Osman
, US
Dec 28, 2019 11:22 am EST

Hey! my name is FathiyoAhmed and I had account for this website but I canceled and I paid money for whole year, and when I cancel the membership I can not able to use it again so I need either my money back or have the membership.

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Natasha Belardo
, US
Dec 18, 2019 4:51 pm EST

I need a refund. I payed for the 2.99 for 2 days service and still got charged 29.75 !

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gia2254
, US
Dec 14, 2019 2:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I got charged a membership fee after I cancelled it one day after use. I only used it for a day and instantly canceled it even got an email in regards to the cancellation would not recommend this website by far the worst scam.

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Heather Varner
, US
Dec 10, 2019 8:04 pm EST

hello, I signed up for the $2, 2 day trail to get help with my essay and I then canceled my membership but I still got charged $29.99. is there anyway I can please get a refund?

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Marypearson
, US
Dec 04, 2019 6:20 pm EST

I have no idea what subscription you are billing me for, but I need refund back.
There I tried to cancel today after it was put on my card. You have no phone #.
I have been billed on my mastercard for at least 4 months. I want my refund back right now, now!

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Fye Myxx
, US
Nov 09, 2019 4:44 pm EST

I got the two day subscription offered by 123 help me on 10/29/19 and canceled it through another app called Trubill on 10/30/19 and it still charged my account and I would like the subscription to be canceled and my money back

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Jerrystangline
, US
Nov 03, 2019 12:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I only paid for one month and they billed me 119. It was unauthorized payment and need my money back Asap because I only paid 9.95 for the service for one month. They took 119 off my card and I already cancel the subscription the day off so I have no idea of what's gone on unless this site is a scam.

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afshin virabi
, US
Nov 02, 2019 3:32 pm EDT

Hi,
I canceled my membership before I get charged, but I got charged anyway. I don't need one more month for the services and I need a refund.
User name and email would be:
afi.2113@yahoo.com
Please take a look at this issue, and take care of my concern, would be my pleasure.
Thank you
Sincerely
Afshin Vi

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Ene Benson
, US
Oct 26, 2019 10:44 am EDT

I was going to do the free trial then got billed for a year which is what i wouldn't expect for free trial for a month. $119 free trial processed which i did not press on.

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