Comcast / Xfinity review: Internet service

I was supposed to just change from my business line to a residential line this week and now it’s turned into having an unnecessary physical cable going through my yard that shouldn’t be there and DISH network having to come out Thursday to fix the Satellite your installation broke.

On Thursday of this week, installer A successfully changed over the business modem to residential modem but didn’t bring the TV streaming box. I called back for streaming box. On Friday, installer B, who was just supposed to bring and install a tv streaming box, hooks up an entirely new internet line and in the process, disconnects our DISH tv, which he can’t fix. Now DISH has to come out this week.

Installer C was supposed to come out yesterday to bury the unnecessary line but was no call, no show. So after my husband and I talked about it, we don’t want our yard dug up again, putting our sprinklers and such at risk when the original line is literally right next to it. We want Friday’s line taken back out and internet reconnected to line it was connected to on Thursday.