I don't usually post messages like this but having seen all of the complaints and comments from the USA about this company I thought perhaps it might help others in the UK to know that our American friends are not alone.
I had £800 charged to my debit card by Combined Insurance with no reference to a policy number or anything else. I have never heard of Combined Insurance before, let alone bought any kind of policy from them. I rang Combined and they said they couldn't help because I couldn't give them a policy no.
I rang my bank who told me that they would treat it as an error and would refund the money to me subject to me signing a declaration to confirm I had not spent this money. (It would then be up to Combined to prove that I had asked them to charge my card).
A few days later, I found that the matter had been passed to the fraud dept of my bank and that there was now police involvement so clearly they smell a rat.
If you find you have been unkowingly charged by this company, don't bother ringing them - just call your bank and let them know.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been scammed by Combined Insurance IL - they have been charging my credit card for several months of charges and getting reimbursed has become a nightmare - DO NOT USE THESE SCAMMERS. Would welcome a class action to go after these guys
I have found that most people want to complain about this company only because they did get what they wanted instead of what they paid for. I have found that Combined has always been supportive and the agents come everytime I call on them. They go way out of their way to help with claims and to make sure that I am satisfied. So when I see posting like this I say "Grow Up" and understand that you don't always get what you want.
Not sure what you had done, but make sure you have all your facts straight before complaining. Did you get a phone call or letter of some sort that you might have ignored?
I hace been a Combine Insurance customer for at least 5 years. I never had a problem and every time I would go to the ER, they would send me my money after filing a report.