The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Combined Cancer InsuranceNon-payment of benefits

Combined insurance was ready and willing to take our premiums for many, many years. The salesman encouraged my spouse to change coverage on a cancer policy that would double the benefit amount. He foolishly went along with this. He later developed a very serious cancer, we submitted claims for the benefit and these unethical robots denied the claims saying it was "pre-existing".
They simply perused his records to look for any symptom of any kind that might give them an out, even in the presence of a negative biopsy during the time frame questioned. Anything to make someone give up the fight because they are just too tired and frustrated for a fight at their most vulnerable time. I hope the individuals who involve themselves in this kind of deception will be blessed with exactly what they gave! A taste of their own medicine.

Responses

  • Mc
    MCGan Jul 05, 2017

    Totally agree. made a claim at the beginning of this year. Sent in all paper work and proof. Yet here I am 6 month later and no payout. So, thier claim of a refund for being sick is a total fraud. Not to mention a waste of money and energy. I was so disappointed. I thought they were truly going to step in and help with my bills with the payout. Now I seriously feel let down and robbed of premium for a product that was built on lies.

    2 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.