When signing my financial aid paperwork and goingthrough it with my advisore for my masters program I was informed that the current quarter im in would use my stipend to pay a prior balance which is fine. The stipend was scheduled for release today and upon calling they stated new xetra costs for the quarter were not covered and my living expenses (remaining stipend) was witheld for that reason, but my award letter shows the cost breakdown and it does not show the extra costs. Not to mention the prior balance is paid and they are actively trying to withdraw the automatic payments out of my account for a paid off balance.
Claimed loss: 848.38
Desired outcome: release funds immediately and start withdrawal process
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