Coles — powerade powder mountain blast flavour
Went to Coles Fairfield . I bought what I went there for and then saw Powerade Powder on special for $2.00 so I went to purchase 2. When I got to the checkout rhe first one went thru as on special but for $9.00. I told the lady that it was wrong and it was $2.00. She told me there must have been a mix up as $9.was the right price. She got another lady to look at the shelf to see what the ticket was stating. We went together and I showed her where it was. She stated that more than likely another customer had put it in the wrong place. I said no way possible as there was a whole box been placed there and a customer would maybe place 1 or 2 in the wrong place but not the whole box all neatly packed in 2 rows on the shelf and that a staff member would have been the one who did it. I also stated that if staff couldn't do the job right that it was not my fault and that I wanted them at the price the shelf was advertising them for. All I got was an argument. As I only had taken so much money with me I put one back and bought one for $9.00. I think this is wrong. As I myself do Nightfill as a job at Woolworths I know that if we do our job wrong and put things in the wrong place and a customer buys something that is ticketed with the wrong price we have to give it to them at that price. And we are certainly not allowed to argue with customers. Then on top of that when I went back to the register the lady was serving someone else, as I would of expected but this customer had a fully packed trolley that would take it least 8/10 mins to put thru compared to my 1 more item. The lady rold me I would have to wait. I told her no that she could save that persons transaction do me and then go back to them but of course she had to argue and tell me it couldn't be done even thou thats whats she had with mine. I pointed this out to her and also told her that I worked at Woolworths filling and also on the register and if she had forgotten how to do it in the last few minutes I would be glad to show /reminder how. To say the least she was not very nice. During all of this I was calm, respectful, quiet and even toned to which I wish I could say the same about her but I can't. I just hope you take this seriously. My end result would be to get back the $7.00 I was ovet charged and to get a raincheck / cashnote so as I can go back and buy the one I had to leave for $2.00 just like the ticket said. If I can I will send thru the photo of this that I took. The checkout lady 's name is Wendy - 351. Thanking you. Debbi Pont
Im not sure on this page where I put my details so I'll put them here.
Debbi Pont [protected] 14/2-8 Bowler Ave Fairfield 2165.
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