ClarinsAdvent callander

I purchased an advent calendar for my wife and have been extremely disappointed to find that the product has been packaged upside down so that non of the products inside match with the resepective window on the day of opening and with different sizes and shapes are unable to remove.
I am sure you will agree that with such an high end product this is not acceptable and given the amount of products my wife purchases from Clarins has left her very disappointed in the brand.

Please could you advise your remedial action to one of your loyal customers . Photo attached

Paul Brooks

4 Wentworth Drive

I have no idea what the relevance is of the category selection on this form

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