City Link Express (S) — inbound parcel delivery
One of the worst delivery company i've come across.
The actual hq is in malaysia, in singapore, it's just a distribution to 3rd parties deliveries.
3rd party delivery without notification of any sort, thus missed.
3rd party called me and was extremely rude that why I wasn't home to wait, expecting me to wait 24/7 no knowing which day or time.
Called city link express at least 30 times, with only one successful answered but staff was extremely unhelpful.
Refused to follow up and claimed that item dispatch to 3rd party, so it's not their responsibility any more!
But they were the official shipper for my parcel from china.
After much hassle, only gave me hp for 3rd party delivery.
And as expected, refused to answer or reply my text requesting for time & date for delivery!
It's being 5 days since and still unable to track or trace my parcel.
This is one experience that I hopes that whoever reads this complain, remember this company.