Citifinancial Auto — Title misplacement
I had a loan with Arcadia Financial which I paid off. I am looking for the CitiFinancial Auto company that has left a lien on my title. It has made it impossible to get my plates changed to Ohio from California plates. I spoke to one rep who could bring up my account and said he would get the lien removed and my title would be sent to Ohio. Another rep had never heard of me and got very nasty on the phone when I insisted that the title exists and they were now in charge of removing the lien. Both the dealership from which I bought the car and Arcadia Financial have closed. CitiFinancial Auto is "handling" their customer accounts, very badly I may add. Thanks in advance for no help, bad business and the potential of loosing my car just for changing states. Way to go! I am reporting them to the BBB and getting legal advice.