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I have had a few run ins with this employee, Allison, and thought at first I caught her on a bad day. This was not the case at all! I walked in one night, rather late, and asked her if they were still making sandwiches, she barely looked up at me and rudely said, "go stand there, someone will help you". When I went to check out, there was no communication from this woman. She rang up my sandwich, didn't tell me the total, just looked at me. I handed her my money, there was no thank you, here's your change, have a good day, NOTHING! Next time I walked in, I was cashing in lottery tickets. I walked up, she put her hand out, took my tickets, scanned them and gave me my money. Again, no communication, she said nothing to me. I go back in about a week later, and I'm lucky enough to have her make my sandwich for me. She barely asked me what I wanted, she mangled the sandwich bad, and when a friend of hers came in, she made his sandwich before finishing mine! She cashed me out without saying thank you, have a nice day, nothing! My husband, who is handicapped, went into the store on his crutches, Allison was walking out. She came through the doors and let them close on him. She couldn't even be bothered to hold the door open while he entered.
This facility has a few other issues such as not keeping the coffee area cleaned or stocked and not removing snow from the gas pump areas, but this employee, Allison, who makes me feel like I'm bothering her tops it all ! She's rude and a terrible customer service person. I would much rather travel 10 miles down the road to a Fast Track for my needs.
Stephanie A Stone
Constantia, NY
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