CIMB Credit Card Centre — unauthorized credit card charges
Dear complaints team,
I, sam Chong here (credit card holder : [protected]) would like to complain about a transaction for RM8407.00 to pyo travel agency on 13.11.2018.
I never received any notification from your side via message or call in on that day. I also not received any confirmation from pyo on 13.11.2018.
The transaction history only show via statement on 14.11.2018. It caused me double booking for the air ticket. I am feeling so dissapointed on the incident happened. normally any transaction your card center will notified us but not for this time only.
enclosed with the transaction history report . I m write in to requested full amount refund and please give me an explaination in detail.
please call me at [protected] or drop me an email to karen.[protected]@gmail.com
your co-operation to the above is highly appreciated.
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