The complaint has been investigated and
resolved to the customer's satisfaction
CIMB Bank Jerantut Branchrude services


27/10/2011 4.20pm at CIMB Bank Jerantut Branch today, i want to withdraw my FD, the 3rd counter teller ask me wait about 10 minutes because there is a securities item need manager to open. I wait about 1 hours but the teller still no calling me, i go to the counter ask, the Malay teller angry that he sounded if i want to withdraw FD so i gonna wait. Atfer that the Manager En Suhaimi come down and sound the clerk. Kindly give warning letter to the clerk. There is no standard waiting time and attitude concept.

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