CIC CE Credit ReportCharging $12.95 a month out of checking account

They have charged $12.95 a month out of my checking account for the past two months. I DON'T WANT A CREDIT REPORT SERVICE! Just looked into free credit report to see what was entailed, and all of the sudden they are taking out money every month. Don't need it..don't want it. How do we get rid of them??

Responses

  • Pa
    Patrick O'Keeffe Mar 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This company automatically enrolls you in their "credit monitoring service" when you request a credit report through "freecreditreport.com". Unfortunately, the paragraph notifying you of this is in blue text over a blue background. After thirty days of enrollment (during which time they do not contact you) the company begins billing $12.95 on the 18th of each month.

    0 Votes
  • Tr
    Tracy Hill Mar 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am a single mom and CIC Triple Advantage taking money out of my account that i could be feeding my kids with. Can i get this to stop? Please.

    0 Votes
  • Da
    David Levitin Apr 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have never had any deal with the CIC Triple Advantage, but they charge membership/service fee from my Capital One credit card which I never authorized or signed any membership agreement . I called twice to dispute that charges, cancelled everything, and asked them to inform me. My last contact with CIC Triple Advantage was 4/14/2007, and their representative RAZ told me call back again next day, or Monday, because their computer system is out of order and he cannot help me. That kind of attitude has nothing with normal service and looks like a fraud.

    Please, help me to stop this imposed service.

    David Levitin

    0 Votes
  • Ca
    Catherine Ziemann May 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I did not order this nor do I even know what it is for. Billed on my credit care on 3/5, 4/4 and now 5/4 of 2007.

    Beware!

    0 Votes
  • Am
    Amber Tate May 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Like most of the people here, I went to freecreditreport.com. I already get credit monitoring for Equifax, due to an identity theft problem. but Equifax only alerts me if I need to know something going to the other collection agencies, it won't give me a full report. So I went to freecreditreport.com to see if I could look further into it without having to pay, since I know you're entitled to a 1 free credit report each year. They claim that they only need your cc info to verify you, and you get a free 30 day trial. I put my info in, and it did not go through! I never got to use the service, and assumed the 30 day trial did not start since I got no confirmation email, a month later I'm being charged $12.95. I called them up, and the argued with me, saying that they did in fact send me a confirmation email and an email letting me know that the trial period was ending when I was going to be charged. Um, NO, I never got any emails from you and I was never actually able to use the service! I probably won't be getting the $12.95 back, but he did cancel the service for me, and I'm going to be checking my credit card bill closely to make sure he actually did cancel it, after reading other horror stories here.

    0 Votes
  • Md
    M Dorman May 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Same thing happened to me. Started being billed, don't know what it's for.

    0 Votes
  • Br
    Brian Clutter May 29, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have received this the past few months as well. I certainly don't want whatever it is...

    0 Votes
  • At
    A. T. Jun 09, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Last year I signed up for a "free" credit check at www.freecreditreport.com. I entered in my information (which included my debit card number) and was told that my first month was free but I needed to cancel the account to avoid being charged a monthly fee. After looking over my credit history and score I immediately canceled my account through freecreditreport.com. This was last September. I occasionally got emails from freecreditreport.com telling me about my "new credit information" and I went to the website on two different occasions and both times it told me that I did not have access because I needed to start a subscription. Well, I just noticed today that a charge of $12.95 was taken out of my account yesterday from CIC Triple Advantage. I did not recognize the name. After looking through my banking history I noticed that these payments of $12.95 have been coming out of my account for the last 10 months. That is a total of $129.50!! I googled 'CIC Triple Advantage' and everything that came up was all about this big credit scam. I immediately contacted CIC Triple Advantage and told them about the problem. I told them that after cancelling my freecreditreport.com account I could no longer access any of my information through that website... so what was I being charged for? The supervisor told me that I COULD access my information through that account, but I just chose not to. That is absolutely NOT true... I had cancelled my freecreditreport.com account the DAY I first signed up for it and was not able to access it at any time after that. I told the supervisor at CIC Triple Advantage that and asked him what service I had been paying for if I could not access the services at freecreditreport.com. The supervisor ignored my question every time I asked and kept interrupting me. CIC Triple Advantage STOLE that money out of my account for a service that I was unable to use! All I have found out about this company is complaints... why is this company still in business and still being allowed to steal hard-earned money from unsuspecting people??

    0 Votes
  • De
    Deborah Jenkins Jun 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    When I signed up to receive my free credit report, I originally applied for the Triple advantage report. After I decided I did not want that service any back in February, they have continued to bill my checking account every month for $12.95. I would appreciate it if someone would check into this matter.

    Thanks
    Deborah B. Jenkins

    0 Votes
  • Fa
    Faith Folsom Jun 15, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have seen several complaints with this company I never authorized money to be taken out of checking account. I can't even find a phone # to call and find out what is going on.

    Beware people!

    0 Votes
  • Mi
    Mitch Roper Jun 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Their number is 800-388-8725. They did they same thing with me, continuing a trial membership by charging my credit card account monthly even though I canceled my membership within the required thirty days. They also appeared as CIC Triple Advantage on my statements.

    0 Votes
  • Ch
    christopher padron Jun 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I checked my credit report back in December. The CIC CE Credit Report sight said it needed a credit card for verification purposes and it would not charge my card for the free credit report. However, every attempt I have made to stop the charges have failed. I've gone on their sight several times and it gives me not customer service numbers or POCs to shut off the charges. To date I've paid $72.

    0 Votes
  • Ri
    Rick Martin Jun 27, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Got free credit report online as a 1 time service. Elected not to sign up for monthly service and left sight. They needed card for proof of ID and said no charges. My bank statement shows a $9.95 charge on 6/27/2007. Can not find contact # to stop service I did not sign up for.

    Beware!

    0 Votes
  • De
    Dereene Cipriano Jul 12, 2007
    This comment was posted by
    a verified customer
    Verified customer

    The same company charged me as well. Luckily I have the number here since I printed out the report I requested. here it is: 877-481-6826

    0 Votes
  • Mi
    Michael Daniel Lewis Jr. Jul 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I guess this just goes to show that nothing is free, and you can still scam people while still being within the law. F***ing dirty ###. It disgusts me that I serve our people as a soldier, barely get enough to get by and then these Criminals steal what they can. With my pending payment, I've paid 51.80. I want this to stop.

    0 Votes
  • Ma
    maricella Pacheco Jul 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    CIC took money out of my bank account without permission? What to do?

    0 Votes
  • Jo
    Joy Beery Jul 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Hi, I had a free credit check and now they are withdrawing money from my account every month! How do I stop it? I see from other complaints that they don't stop it!!!

    0 Votes
  • Ch
    Chasity Jul 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am having the same problem except they are taking $12.95. I can't seem to find a number to have this service I didn't sign up for stopped either.

    0 Votes
  • Di
    Diane L Dehn Aug 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I went to a website to get a free credit report. I completed the information, and never saw anywhere that indicated I would be automatically charged each month, but that is what happened. I called and requested my name be taken off their list. One month later, mine was taken off the list and my husbands was still being charged. Again I called, this time it took 15 minutes of hassling and listening to a woman tell me this didn't happen unless I had subscribed to the credit report. This is a deceptive process, and apparently a somewhat shady way of doing things. If something says FREE, that is what it should be!!! Now tell me, why would anybody want to pay each month for the privilege of seeing their credit score, it doesn't change that often!

    0 Votes
  • Mi
    michael richardson Aug 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I got the same thing and I am going to dispute the charges through my bank, notify them that I DO NOT authorize the transaction and if necessary, report my current card as lost/stolen to cancel service and get a new one. That's my strategy; maybe it will help someone else out.

    0 Votes
  • Be
    Benedict L. Delosreyes Aug 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I recently got charged also for the amount of $12.95 by FreeCredit Report.Com/CIC Triple Advantage for a service I never actually signed up for. A lot of people have been scammed for the same reason and the same complaint. But what I don't understand is how did this company got hold of all my bank details and VISA debit card number and charged me $12.95.

    0 Votes
  • Ch
    Charles Rubino Aug 10, 2007
    This comment was posted by
    a verified customer
    Verified customer

    After I made the free credit report request, my debit card was automatically billed $12.95 for a service I did not authorize or even know about. Bank will not reverse the charge and freecreditreport.com said it was not there fault. I was deceived and cheated by freecreditreport.com and CIC Triple Advantage.

    0 Votes
  • Br
    Bradford Butterfield Aug 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I only wanted a free credit report, but immediately began getting charged 12.95 a month for something that I can't even use. What a scam!!!

    0 Votes
  • Bo
    Bonnie Sapp Aug 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    There is an unauthorized $12.95 charge to my credit card from this CIC CE Credit Report company and I need to know what I can do to stop this? I requested a free credit report from freecreditreport.com and now I have this company billing me? I don't intend on paying them any more money and need to know what to do to stop this. Please advise smb!

    0 Votes
  • Ma
    Marie Fox Sep 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    The charge was supposed to be $12.95, with ability to cancel within 30 days. Amount showing on my credit card is $34.95.

    Beware of this fraud!

    0 Votes
  • Em
    Emeka Sep 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    CIC*CE Credit Report charged $12.95 on my debit card without my consent. It is very unfair to steal money from hard working people without authorization I just I'd report this...

    0 Votes
  • Ro
    Robert Bain Snell Sep 10, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I used this company once to obtain my credit report. I ad said it was free. After that I have been receiving charges on my credit card. I used this company only one time. I should not be charged anything.

    0 Votes
  • Ma
    Malcom Leibole Sep 10, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Yeah I got the same thing, also I don't know what it is. I think it is some type of credit protection thing.

    0 Votes
  • Mi
    Michelle Wetzler Sep 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am also getting charged 12.95/mo for CIC*Triple Advantage(Services and Merchandise)

    I am guessing this has something to do with the free credit report I filed for on freecreditreport.com ???

    0 Votes
  • Mi
    Michelle Wetzler Sep 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    You can call this number to cancel

    877-481-6826

    0 Votes
  • Fa
    Fabfarmer Sep 13, 2007

    Well, this triple advantage is a triple rip-off! Not only did they charge us the 12.95 a month on one credit card.... but I found it on ALL THREE of our credit cards!!! I don't know if my husband is aware of this SCAM or if he even knows that he's being charged ($12.95 x 3= $38.85 plus interest) every month probably for the last two and a half years. (that's around 1,165.50 plus interest)
    Time to get rid of whatever the heck it is!

    0 Votes
  • Lo
    Lori Phelps Sep 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    how do i go in and cancel the triple advantage program? they would not even give me my credit report online when i tried to get it, but right now i need to cancel this program before they start charging me also. please someone send me a email telling me a number and how to cancel this thank you.

    0 Votes
  • Re
    Rebecca Sep 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had a similar problem, I thought I canceled mine and my husband's accts but left mine open. I got alerts during trial and then they stopped for a while. Well a couple of months later I got an alert tried to login and couldnt, saw the charge on my acct and called mad....as it turns out I only sent the email for my husband and the reason I couldn't access the acct is because I used the wrong username, I actually ended up staying with them bc the acct I was alerted about was fraudulent. They rep I talked to was really helpful and walked me through how to fix the problem b4 it started. I asked to reactivate my husband's acct and they said they couldnt but that I could...as it turns out if you have the right username and password you can still log in and it looks just like an active acct but charges you for the report if you try to pull it. So even if you cancel you can login and it atleast hen i did it never said I canceled I just had to go to that alert icon it tells you about membership again and asks if you want to come back. I wonder did they make sure you had the un/pw correct or see if it got locked if you tried to login incorrectly too many times. I'm sure every service has unhappy customers but as long as they have happy ones which I'm sure they do like me they will stay in bussiness.

    0 Votes
  • Th
    Thelma Brady Sep 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Please cancel my membership as of today 9-18-o7.
    Thanks Thelma

    0 Votes
  • Li
    Lisa Hensley Sep 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Thank you for you help in the phone #. It was a bg help, although they would not reverse the charges at least I know I will not have any more. Than you!

    0 Votes
  • Sa
    Samson Langsjoen Oct 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    The number is 1 877 481 6826 call this company to make your complaint, everyone of you needs to be stern, we need to get our money back from these thiefs. This is a scam operation. The government needs to know that this company is using false advertising and is enticing consumers into giving there credit card information online or over the telephone. Call your local radio stations, call your local tv stations, call your mayor, call your governor, this issue needs to be raised. This company is getting away with illegal procedures. There are thousands of you who don't give a crap about 12 dollars a month, but when the illegal wire transfers are taking your money from your account, it is SERIOUS. There are many more thousands of us who don't like being taken for fools.

    0 Votes
  • Ma
    Margaret Shephard Oct 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    A month ago I called and cancelled the following numbers and they were billed to my credit card this month. Please have them discontinued as our problem of identity theft was taken care of.

    24351787260134486932541
    24351787268135817969619
    24351787259134372685042

    There are in the names of David Shephard, Donald Shephard and Richard Shephard.

    Thank you,
    Margaret Shephard

    0 Votes
  • Ca
    calvin Wilson Sr Oct 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    You ought to be ASHAMED of yourselvesl. I myself am in all earnesty trying to make contact with NBC, FOX and any other media existing facilities, so-as this can be broacasted exposing your decieving scheme. I hope that you're penalized to the fullest extent of the law.

    0 Votes
  • Ji
    Jill Farnsworth Oct 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I just found this "credit report" charge on my credit card. I cut and pasted it into my browser, and found lots of hits about them!! Did you have problems getting it taken care of? Thanks for the phone number, btw. You say you "cancelled" ahead of time, I have never had any dealings with these people EVER!! How they got my card # I don't know.

    0 Votes
  • St
    stuart ridgeway Oct 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Keep billing me, after i cancelled the account. I called them and emailed. I even blocked them from my account and they still found a way to take the money out. All of these phone number they have now are new. They weren't on their web site 3 months ago.stay away from them. Very bad business.

    0 Votes

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