Chicken Express review: Product and service

I went to chicken express off of sw loop 820 I waited for 20 minutes to receive the wrong food and over paid for food I did not receive. I called letting Kelsey know I would like my money back my order was wrong and I have to go to work I don't have 30 mins to drive back and deal with giving her old food back to receive my money back for a order she failed to get right.