Chicken Express review: Customer service/wait time

The old cranky lady in the glasses is the rudest person I’ve ever talked to. She refused to give me her name or the managers. Waited a long time just waiting to order. Never got a chance to because she told me she didn’t have time for it. Mind you, there were no cars in line or people inside. The other gentleman working today was super nice. Give him a raise and kick the old lady to the curb!