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Shop Versona

www.shopversona.com

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4:59 pm EDT
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Shop Versona Customer Service

My friend Debbie and I went into the Versona store for women on Sunday, January 20,2019 at 12:32 pm. No one greeted us as we enter the store, however there were three women standing in a circle talking. As we shop I found a pair of earrings that I wanted to buy. I looked around for a sales clerk and notice the three lading still talking. We had been in the store for about 29 to 25 minutes and still no one ask if we needed help. I looked at the check out counter and no one was there... so I stood close to the women not wanting to interrupt their conversation. So, I finally ask if someone could help me and this one women said, oh yea. She never ask if I found everything ok or greeted me. I told her that if I did not want the earring I would not shop in her store because that was the worst no customer service I have ever experienced. I do believe they were purposely ignoring me because I am a black female. I reported this to Kelly Thompson at another Versona store. I ask her to view the store security tapes because this was unacceptable. A horrible experience.

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Overview of Shop Versona complaint handling

Shop Versona reviews first appeared on Complaints Board on Mar 13, 2024. The latest review Customer Service was posted on Mar 13, 2024. Shop Versona has an average consumer rating of 1 stars from 1 reviews. Shop Versona has resolved 0 complaints.
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  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 23, 2025
Shop Versona Category
Shop Versona is ranked 82 among 297 companies in the Fashion and Style category