Charlene's Hair Studio reviews & complaints 1
Keywords
apology appointment busy days chair client loyalty customer good service loyalty owner patronize problem salon services street time tippingNewest Charlene's Hair Studio reviews & complaints
Bad service
I was a long time, loyal client of this salon and its owner. However, I will no longer be going there because obviously client loyalty(and good tipping) mean nothing to this salon. I had been going there for the last 10 years because I liked the services I received and there was, until recently, never a problem even on busy days. I used to live very close to the salon, but moved more than 2 hours away. Even so, I continued to patronize this place because of the previously good service. I always make an appointment and this last time was no exception. The owner, whose client I was, knows that I now come from far away. I arrived at the appointed time and the salon was busy. I expected to wait a little bit, however it was 4 hours past my appointed time by the time I got in the chair-no apology was offered or anything. All told I spent 7 hours there when it should have been about 3 tops! Again, in spite of the fact that I was a long time loyal customer, and that I had to come from far away, none of that was taken into account! I was treated as though I was someone that had just wandered in off the street with no appointment or anything. I think it is shameful when people take your loyalty for granted and don't care how shabbily they treat you!
Contact Charlene's Hair Studio customer service
Phone number
+1 (973) 675-1012Your Voice Matters: Our Commitment to Genuine Reviews
At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.
ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.
ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.
We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.
ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.
Is ComplaintsBoard.com associated with Charlene's Hair Studio?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Charlene's Hair Studio Customer Service. Initial Charlene's Hair Studio complaints should be directed to their team directly. You can find contact details for Charlene's Hair Studio above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about Charlene's Hair Studio. Discuss the issues you have had with Charlene's Hair Studio and work with their customer service team to find a resolution.
We have received your comment. Thank you!