Champs Sports review: Unethical behaviour...

I bought a pair of NIKI W AF1 07 LE LOW-WH/WH on 02/12/21, price, $96.30 with tax... I went to the Champs store located at the Port Charlotte Town Center in Port Charlotte, Florida on, 04/16/21, approx. 4:45pm... I took the shoes out of the box and showed them to a young lady working that day (didn't get her name, she refused to give it to me)... I explained to her that I had bought them only two months ago and she immediately told me, there was nothing she could do for me... She repeated herself five time, interrupting me as I spoke... Every time, I tried to ask her a question, she would repeat herself... The tone of her voice was quite irritating... I found this to be rude and disrespectful... She told me the shoes were over sixty days old and there was nothing she could do for me... I asked to speak to a manager and she told me there was no manager there and she refused to give me the manager's name... All I wanted to do was show the manager that the Niki's I bought had threads pulling loose at the toe of the right shoe... I just wanted to exchange them for the same Niki's... Of course, I would like to exchange the Niki's, but the main issues, is the way I was treated the day of my visit... I thank you for your time and for allowing me to file my complaint.