Certegymoney order verfication

L
This review was posted by
a verified customer
Verified customer

I attempted to cash a MoneyGram money order at Walmart. This was a money order purchased at the very same Walmart. They refused to cash it based on Certegy's recommendation. After waiting nearly 20 minutes on hold, a snippy twit told me that the money order was just like a check (absolutely false) and that when they ran in it through their "model" it came up as potentially fraudulent. Of course, although they suspected "fraud" no one called the police, no one kept the money order; I was simply told that I would have to go somewhere that didn't use their service to cash it. I've made a formal complaint with the FTD and the BBB - Certegy is located in Tampa, Florida. Certegy has 19 different post office boxes in Tampa, FL. Certegy has already entered into one settlement with the government for allowing private information on more than five million people to be accessed. The BBB shows numerous complaints as well. This company is a parasite and I'll not spend another penny at Walmart while Walmart continues to use them.

Responses

  • Po
    pobarjenkins Sep 22, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Any company is allowed to refuse to cash a check or money order whenever they choose on whatever grounds they choose.

    -1 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.