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2.0 19 Complaints
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19 CCS Complaints

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10:46 am EDT
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CCS CCS Lost My Package and Refused Refund: Beware When Shopping

So, I ordered a couple of pairs of sneakers from CCS (ccs.com) and unfortunately, the package got lost during shipping. I was pretty bummed out about it, but what really got me upset was when they refused to give me a refund. I mean, come on, it's not like I lost the package myself.

They did offer me a gift card, but honestly, there's nothing I really want from this vendor. I don't think I'll ever buy anything from a company that doesn't even have a phone number to call. It just seems sketchy to me.

Overall, I would say to beware when shopping with CCS. It's a shame because I was really excited about those sneakers, but now I'm just left feeling disappointed and frustrated.

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9:33 am EDT
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CCS Disappointing Customer Service Experience with CCS: Refusal to Accept Return of Defective Shoes

I gotta say, I'm pretty disappointed with CCS. I had some issues with a pair of shoes I ordered and when I reached out to customer service, they were less than helpful. We went back and forth over email and they straight up refused to take the shoes back. I mean, come on! There's a piece inside the shoe that's stabbing my foot - that's not exactly a minor issue. But apparently since I wore them once, they're not eligible for returns. What kind of policy is that? I've dealt with some pretty bad customer service in my time, but this takes the cake. I won't be shopping with CCS again.

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9:02 am EDT
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CCS CCS Skateboard Order Incomplete: Poor Customer Service and Dispute on Charges

I ordered a skateboard from CCS and it was not complete. They told me that I ordered the parts separately, but I had proof that I did not. They apologized for the confusion, but did not do anything to fix the problem. I am currently disputing the charges on my credit card. I would not recommend buying from them as they did not provide good customer service.

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Is CCS Legit?

CCS earns a trustworthiness rating of 90%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates CCS highly, which means their services are pretty reliable. Despite this, their 26% complaint resolution rate raises questions. We recommend users check reviews and complaints about CCS to understand what to expect from them.

A long registered date for ccs.com can be seen as a positive aspect for CCS as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of CCS's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ccs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ccs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up CCS and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Ccs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with CCS's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 26% of 0 complaints were resolved.
  • We conducted a search on social media and found several negative reviews related to CCS. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • Ccs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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7:27 am EDT
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CCS Disappointing Customer Service Experience with CCS - Good Products, Poor Policies

I had a bad experience with CCS. I bought some wheels and a tool for my nephew's birthday, but I messed up the shipping address. I quickly sent a message to their customer service to try and fix it, but they didn't get back to me until after the products had already arrived at the wrong address. They told me they couldn't make any changes once the products had left their warehouse. I was really disappointed and wouldn't recommend CCS to anyone.

I was really hoping for better service from CCS. I've heard good things about them from friends, but my experience was not great. It's frustrating that they couldn't make a simple change to my order, especially since I contacted them right away. I understand that mistakes happen, but it's important for companies to be able to fix them quickly and efficiently.

On the positive side, the products themselves were good quality. My nephew was happy with his gift and the wheels and tool seem to be holding up well. However, the poor customer service experience has left a bad taste in my mouth. I don't think I'll be shopping with CCS again in the future.

Overall, I would caution anyone considering buying from CCS to be aware of their customer service policies. If you make a mistake with your order, you may not be able to get it fixed. While the products themselves are decent, the lack of flexibility and responsiveness from their customer service team is a major drawback.

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5:58 am EDT
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CCS Poor Customer Service Experience with CCS: $20 Charge to Fix Address Mistake

So, I just got some shorts from CCS and I messed up the address. I mean, come on, we all make mistakes, right? But when I called them up, they wanted to charge me $20 to fix it! I used to work in a warehouse and I know it's not that hard to fix. I called again and this time they said it was too difficult for them to do it. I'm not gonna lie, I was pretty frustrated. I don't think I'll be buying anything from CCS again after this experience.

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4:37 am EDT
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CCS Disappointing Service from CCS: Skateboard Never Arrived and No Communication

I recently made a purchase on CCS.com for my grandson's birthday. I ordered a skateboard on November 21 and was told that it would arrive within 2-4 business days. Unfortunately, I never received my order. Today is December 2 and I am still waiting for it to arrive. I checked the tracking information and it says that it was delivered on November 30, but I have no idea where it could be.

I am extremely disappointed with the service I have received from CCS. This was supposed to be a special gift for my grandson and now it seems like it may never arrive. I have decided that this will be my last order from this company. I plan to contact them and demand a refund or for them to finally deliver my order. However, I am not sure what they will send me at this point.

Overall, I would not recommend CCS to anyone. The lack of communication and poor delivery service has left me feeling frustrated and let down. I hope that they can improve their service in the future, but for now, I will be taking my business elsewhere.

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4:06 am EDT
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CCS Disappointing Experience with CCS.com: Grip Tape Out of Stock, Flawed Board, and Scratches on Habitat Board

I recently tried ordering some grip tape from CCS.com and was disappointed to find out that even though the website said it was available, it wasn't actually in stock. I had paid for 2-day shipping, so this was a real bummer.

To make matters worse, when I did receive my order, one of the boards I got had a huge air bubble in the concave where the nose of the board is. It was an almost board, so I was really disappointed to see this flaw.

And to top it all off, the habitat board I received had scratches on it like it had been scraped against something already. There were even grip tape scratches on it too!

Overall, I was really unhappy with my experience with CCS. I wouldn't recommend wasting your money there.

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3:33 am EDT
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CCS Terrible Customer Service Experience with CCS Skate - Do Not Recommend

I had a pretty bad experience with CCS skate. I made an order and realized I had made a mistake with the shipping address just five minutes after placing it. I quickly emailed them to correct it, but they didn't get back to me until a whole week later. By then, it was too late and the order had already been shipped to the wrong address.

I asked for a refund once the product was returned to the sender, but it was a whole month of back and forth with customer service before I finally gave up. I ended up losing my money with no product or refund to show for it.

Honestly, I wouldn't recommend doing business with CCS skate. They don't seem to care about their customers and don't even bother with the bare minimum of customer service. It's better to take your business elsewhere where you can be sure you'll be treated with respect and care.

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3:22 am EDT
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CCS CCS: A Scamming Company - Avoid at All Costs

I had a really bad experience with CCS. I ordered a custom board from them, but they cancelled my order because of copyright issues. The worst part is that they still charged me $109 for the cancelled order, and when I tried to contact them about it, they wouldn't even let me talk to a customer representative. The only way to get in touch with them is through email, and even then, they dodged my questions and concerns and didn't do anything to help me.

I know I should have listened to the bad reviews, but I still gave them a chance. I regret it now because they turned out to be literal scammers. I would advise anyone thinking of buying from them to stay away.

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2:16 am EDT
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CCS CCS.com Review: Disappointing Experience with No Delivery and No Customer Service

I ordered some shorts from CCS.com for my friend's birthday. I was really excited to get them in time for the celebration. However, I never received a confirmation email from the website. I was a bit worried but I thought maybe it was just a glitch in their system. Unfortunately, the shorts never arrived. I was really disappointed and frustrated.

To make matters worse, CCS.com had already charged my account for the shorts that I never received. I couldn't believe it! I tried emailing them several times to get some answers but I never received a reply. I was really upset that there was no actual number I could call to get help.

I started to think that maybe this website was a scam. I mean, why else would they charge me for something they never delivered and then not even respond to my emails? I decided to take matters into my own hands and contacted my credit card company to do a reverse charge.

Overall, I had a really bad experience with CCS.com. I would not recommend ordering from this website. It's really disappointing when you're excited about a purchase and then it never arrives. The fact that they charged me for something they never delivered and then didn't even respond to my emails is unacceptable. I hope that others can learn from my experience and avoid this website.

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2:18 pm EST
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CCS Harassment

In November I received a call from CCS Collections saying that I owed Wells Fargo $60. I told them that I paid the debt off thru ICS and that I would contact Wells Fargo to confirm it. When I talked to a woman in Wells Fargo Overdrawn department she told me that it still showed that I owed $60. I told her that I received a letter back in July 2013 from ICS that the debt was paid in full. The next day I went to the local Wells Fargo Bank and talked to one of the bankers about it. She contacted ICS and it was confirmed that the debt was paid in full. I contacted CCS Collections to get their address to send them a copy of the letter from ICS. I sent the letter out to them on 12/19/2013. On 1/17/2014 I received copies of documents CCS Collections received from Wells Fargo...stating that I requested them; which I didn't. Then I received a call from them at 1:54pm cst and didn't leave a message. At 7:45pm that evening I received another call from CCS and this time I answered. The man asked for me and then wanted me to verify the last four digits of my ssn and I refused to. I told him that I sent them a copy of the letter I received from ICS verifying that the debt was paid in full. He confirmed that they received it on 1/14/2014. I told him that if they call again that I will file a complaint against them and then I hung up.

I sent an email to Wells Fargo Collections informing them of the situation and if they don't have CCS stop calling that I will be filing a complaint for harassment not only against CCS but against them as well.

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12:35 pm EDT
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CCS Rude/harassing/threatening phonecalls

CCS: A female called me asking me to pay an amount for a bill and I explained that I want to know what the bill is for and why it wasn't covered by insurance. I requested paperwork and she continued to tell me it had already been sent to my address. I repeatedly told her I was not going to pay the bill until I see it in writing, she told me that I could look at it online and gave me a bogus email and then she yelled at me asking if I was refusing to pay it! She must have lost her mind. First of all the bill was not even in my name and she wanted me to pay it. Secondly, she yells at me and expects cooperation on my part? Yeah... Okay let me just give them every credit card and banking account I have so they can help themselves to all of my money! Needless to say I will be contacting the FTC about this...

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ethos
Somewhere TEXAS, US
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Aug 08, 2012 7:01 am EDT

You can do a couple of things. If they were calling for x and you are y but they won't believe it tell them your phone is out of bounds for them else you are going to blow an air horn on their ear. and really carry out the threat.
And hell yeah i am refusing to pay the bill, bi@tch! then then blow the airhorn.
Google cease and desist letters and tell her according to the federal fair debt collection practices act you are requesting proof of the debt and you are recording the conversation and the date. they have 30 days otherwise they should stop contacting you.
You can also write a certified mail return receipt requested and ask for the proof in writing.

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3:19 pm EDT

CCS They don't know what they are doing

My husband an I hired CCS, Excavating, [owner, Jim Honnold], to do a simple add on. He lied to us telling us that between he an his guy's, that they had like 50 years experience between them, LIE. Not one thing they did was right. From installing the window's an door's wrong to cutting the roof TOO SHORT, pulling all the gravel from the driveway into the yard, not sealing our bat an board siding with waterseal, to forgetting to seal the room when standing up the walls! The ONLY thing I can say good about this outfit is that the contract was done right. There were No hidden charges. We contacted Jim to see if he was man enough to come back an fix the problems, just enough to pacify us. Now we're stuck having to pay AGAIN to fix all the problems they caused, tried a lawyer, said there wasn't enough money involved to make it worth his while. So please be warned, if you live in East Tennessee, DO NOT hire CCS, Excavating, Jim Honnold, Morristown. Tennessee. I have pictures of everything, before, during an after, an still taking pictures of things going wrong, so if anyone wants to see them, get in touch an I'll show you.

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2:40 pm EST
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CCS unknown insurance claim

They keep call me for a "so-called" pass debit on my bike insurance. I cancelled with my provider and paid a settlement amount to the insurance company. Two months later i get none stop calls from CCS (recording) that I owe additional amounts. While I have ask for back up documentation to support this claim...no show! Yet the calls keep coming. At this point, I want to pay them just get them off my back. Although, I know this doesn't help those of you that don't and it will probably keep them in business. But what am I to do?
Frustrated

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5:22 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

They always called my phone and asked me to pay money without any written document. Can you imagine just receiving calls and being asked to pay one or two thousand dollars? I explained again and again I didn't have the debt, I even did not know how the so-called debt came out. I asked them to check and send me the files or proves, but no answer and then...

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3:54 pm EDT
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CCS Adding funds without notice

I was involved in an accident on April 4th 2008. It was my fault, but the other party's insurance, AllState, went straight to the collection agency, CCS, in order to get the money($2300) from me. I got the paperwork with this amount noterized right away. I contacted my lawyer and this is extremely rare for this insurance company to do this immediately. I was making my payments monthly and when I got my notice in November 2008 for my monthly payment, there was $6000 dollars added on to the amount i owed. I called CCS and asked them to send me a copy of all the information they had for my file. I recieved 1 paper of numbers that made no sense to me. They refused to explain this to me. Then they sent another paper that I had to sign, agreeing that I would pay this extra $6000. I refused to sign the paper and they still are harrassing me in order to get the money now. I am still making my monthly payments and it is July 2009. I am only going to pay the first amount, $2300, and nothing more. When I send in my last payment there will be a letter from my lawyer with it. They have been calling me non-stop; this is harrassment and I will not take it. I am 24 years old and fresh out of college and I will not tolerate this company trying to take advantage of me.

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11:18 am EST

CCS Unable to Deal with CCS

CCS calls me on a daily basis asking for payment of my dispute with RCN. I have never received an invoice they allege was sent and refuse to send me a copy. CCS's representatives are rude, ignorant, uncooperative, will not listen and harass. They are unwilling to talk to me. All they want to know is what credit card I'll pay. I have spoken with the Massachusetts Office of the Attorney General.

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CCSUSA4Revenge
jewville, US
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Jan 29, 2011 1:39 am EST

I can clearly state that their behavior violates the FDCPA and all state and local govt's they will soon be in harsh litigation across the US for their fraud.

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tpdavis
US
Send a message
Jun 23, 2009 11:15 am EDT

CCS continues to call my cell phone up to 7x per day. When I asked them for an address so that I could mail a "stop calling" letter they refused to give it to me stating that they do not have one.

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Cajhawk
Ramona, US
Send a message
Nov 13, 2008 5:29 pm EST

Called them back and they sent me a text to try to get me to use a phone service. No live operator, just voicemail. Found this as a scam on other websites as well!

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Roger Williams
Send a message
Oct 28, 2008 1:51 pm EDT

Received two phone call from this company saying we had an outstanding debt. We have no outstanding debts. We did not pursue this further, just reported to our local police dept. Received another call today. Advised them to take our number off their list.

D
D
dislike CCS
US
Send a message
Sep 09, 2014 10:25 am EDT

Write to the president and owner of this company. His name is Steven Sands - even better, you can call him at [protected] and ask for him by name. His address is The CCS Companies Two Wells Ave, Newton, MA

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LLY
Jonesboro, US
Send a message
Oct 28, 2009 5:31 pm EDT

I met the same thing as you. I think they are just liars! What can we do to stop their bad haviors do you think? I am really disgusted by their calls, calls calls! Hate t!

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K
2:38 pm EDT

CCS charged me for a service I did not sign up for

These rip-off artists are charging for services they don't provide 09/07/2008 09/08/2008 Sale CIC*Triple Advantage(Services and Merchandise) Transaction Number 24351788252226436646542 charge was $14.95

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infof98
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Sep 18, 2008 8:30 pm EDT

Hi Kris,

Sorry to hear about your unauthorized charge, but your URL is incorrect. freescreditsreport.net is a free information site, and we are in no way affiliated with CIC Triple Advantage. Please check your information and update to the correct URL (which I believe to be a service of www.freecreditreport.com)

Regards,
info@freescreditsreport.net

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3:49 am EDT
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CCS Beware of them

My daughter received this in the mail. CCS had no problem taking the money out of our account. I did everything I was told to do by a Bob. Today I call in and speak with Adam (who is supposedly supervision) and he informs me that Bob is too busy to speak with me and now he tells me I did not return the package in the correct way. They received it but now state that I did not get a refund number. So it will not be refunded. This should be against the law for a company like this to operate. No wonder they have to lie and keep your money because no one will use their card once they find out all the details.

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Overview of CCS complaint handling

CCS reviews first appeared on Complaints Board on Apr 22, 2008. The latest review CCS Lost My Package and Refused Refund: Beware When Shopping was posted on Jun 17, 2023. The latest complaint Rude/harassing/threatening phonecalls was resolved on Aug 05, 2012. CCS has an average consumer rating of 2 stars from 19 reviews. CCS has resolved 5 complaints.
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