FairySeason
Reviews and Complaints

At Fairyseason.com, you'll find a mix of opinions from customers, but my experience has been quite positive. The unique designs and fashion-forward pieces truly stand out. The staff was friendly and helpful, ensuring I left completely satisfied. While some reviewers had issues with delivery times and product quality, my purchases have been delightful. The clothes are comfortable and durable, receiving many compliments. I recommend giving Fairyseason.com a try for a unique shopping experience that may just surprise you!

This website is a complete disaster! The sizes are all over the place and there's no way to return anything, so you're stuck with a bunch of useless junk. I even paid over ?8 for shipping to get my items in time for my vacation, but they didn't even bother to send them until 9 days later. And to make matters worse, they sent two separate parcels that arrived two weeks apart! They claimed that two of my items were out of stock (even though they had already taken my money) and forced me to choose replacement items instead of giving me a refund. The replacements I chose were absolutely terrible and completely useless.

I've been emailing back and forth with them for the past four weeks, but they only offered me a measly 20% refund and refused to refund the shipping fee I paid specifically to get my items sooner. It's like they don't even understand English because they keep repeating the same thing over and over again, even though it's not what I asked for. I told them I received the items and wasn't happy with them, but they just ignored me!

I'm still waiting for my money back and I'm stuck with these cheap, useless items. I will never, ever, EVER buy from this company again and I strongly advise you not to either!

So, I gotta tell you about my experience with Fairy Season. I ordered some clothes through Instagram for $65 and it took a whole month for the first parcel to arrive. And get this, they sent it in two separate parcels, a week apart. What a hassle, right?

But the real kicker was when I finally got the clothes. They were so cheap and tiny, I couldn't believe it. I mean, I know I didn't pay a lot, but come on. I emailed them right away to ask for a refund, but their response was less than helpful.

They basically told me that the clothes looked great on me and that I should keep them. But the shoes had some problems and they promised to improve the quality in the future. And get this, they offered me a discount on my next order as compensation. Are you kidding me?

When I objected, they finally gave me a tracking number to send the clothes back. But get this, I had to pay for the shipping myself and they didn't even give me an address to send them to. And they said they would only refund me if they received the clothes back. So, I'm supposed to pay to send them back to China or wherever they came from and hope they're honest about receiving them? No way.

I'm telling you, don't waste your money on these scam artists. They're not worth it.

So, I had a bit of a problem with Fairy Season. I ordered some shirts based on their sizing charts, but then I remembered that I had ordered from them before and the smalls fit better. I messaged them to see if I could change my order to smalls, but they said it was too late and shipped my order as is. When I got the shirts, they were all too big! I tried to exchange them, but they said it was too expensive to ship internationally and only offered me a coupon for 15% off. I had to email them a bunch of times to finally get a 20% refund.

Then, they sent me an email asking me to leave a review on Facebook to get my last order fully refunded. I tried to follow their instructions, but it didn't work. When I told them this, they just told me to order smalls on their website. It was really frustrating.

Overall, I liked the shirts, but they just didn't fit. I don't think I'll be ordering from Fairy Season again.

So, I just had a baby 5 weeks ago and I knew it would take some time for me to get back to my pre-baby size. One night, while scrolling through Instagram, I saw an ad for FairySeason website and I clicked on it right away. The prices were so low and the models in the pictures looked so beautiful in their clothes. I ordered 3 dresses, a sweatshirt, and a pair of shorts for a total of $50. I was so excited to receive my order and finally have some comfortable summer dresses to wear while I'm trying to get back into shape.

After waiting for 3 weeks, I finally received my order today. I was so excited to open the packages and try on my new clothes. But to my surprise, I received children's clothing instead of the clothes I ordered. The dresses were made of costume material and two of them were so small that they looked like longer tank tops. I was so disappointed because I was really looking forward to wearing these clothes.

To make matters worse, I found out that I couldn't return the clothes. I was so frustrated and upset that I told my boyfriend that I would give the clothes to our 8-year-old neighbor girl. The clothes were so small that they would fit her perfectly. I ordered a mix of medium and small sizes, but all of them turned out to be fit for an 8-year-old girl. I'm 27 years old and I can't believe that I received children's clothing instead of the clothes I ordered.

Overall, my experience with FairySeason was not good. The low prices and beautiful pictures on the website were deceiving. I would not recommend this website to anyone who is looking for quality clothing. The fact that I couldn't return the clothes made the experience even worse. I hope that FairySeason will improve their customer service and quality of their products in the future.

I gotta say, I had a pretty rough time with Fairy Season. I've ordered from them before and it was all good, but this time around was a complete nightmare. I spent a whopping $230 on clothes, but when my package arrived, I was shocked to find that I didn't even get the clothes I ordered! Out of the 20 items I picked out, I only received two shirts that I actually wanted. What a bummer, right?

To make matters worse, Fairy Season has been bombarding me with emails, trying to convince me to keep the clothes or sell them to a friend. They even threatened me, saying that I had to pay for shipping if I wanted to send the clothes back. And get this - they told me that I could only pick eight items out of the 20 I ordered. What kind of nonsense is that?

I'm so fed up with this whole situation that I'm actually considering hiring a lawyer and suing Fairy Season. I mean, come on, this is ridiculous! I wouldn't recommend anyone to order from them, and I'm definitely going to write a review on every single website I can find.

But hey, to be fair, Fairy Season did reach out to me and apologize for the mix-up. They promised to send me a replacement for the 18 items that were wrongly sent. I'm willing to give them another chance, but I'm still pretty skeptical. I just hope they follow through on their promise.

Overall, I'd say that Fairy Season is a hit or miss. Maybe you'll have a good experience like I did the first time around, or maybe you'll end up like me this time. Who knows? Just be careful and don't get your hopes up too high.

I should have read the reviews before ordering from Fairy Season. The item I received is not what I ordered. I contacted their customer service and followed their instructions on what to do. I wasn't asking for a refund, I just wanted the item I purchased. I received an email asking if I would take a 50% refund. I said no, I wanted the item I purchased. Every day for a week I received basically the same email, only worded a little differently, asking me to take a 50% refund. The wording was changed to make it look like I had requested a full refund and they were doing me a favor by giving me a 50% refund. The last email I received was asking me to "meet in the middle" and accept a 70% refund. Why would I accept a 70% refund, paying 30% for an item I did not order and do not want? This company is a scam. They advertise products, send items not ordered, then expect the consumer to let them keep half of the original purchase price as a courtesy. Yes, the items are cheap, and mis-sized. They are shipped from China, there is no way to track the packages, and they take a long time to get. I expected that, and was okay with it. What I am not okay with is not getting what I ordered and paid for. If you order from this company you should expect a very high probability of losing your money.

I recently made a purchase from Fairy Season, and I must say that I was quite disappointed with what I received. I had ordered two pairs of pants that looked absolutely stunning on the website, but when they arrived, they were nothing like what I had expected. The material was different, the pattern was different, and the style was completely different. I was quite upset and immediately contacted the company to request a refund.

However, my experience with the company's customer service was not a pleasant one. I was met with constant apologies and promises to make things right, but no real action was taken. They offered to refund only half of the full price paid for the products, which I found to be quite unfair. And to make matters worse, they then decided to refund only half of that half, claiming that it was a "partial payment". I was outraged and informed them that they were a fraudulent company.

The material used for the products was cheap and thin, and it looked like someone had hand-stitched it in their spare time. It was a shame because it made it bad for many other new businesses that offer good products and are trying to get their feet in the door. I was extremely disappointed with my experience with Fairy Season, and I will never buy anything from them again. I will also warn others not to make the same mistake that I did.

In conclusion, I would not recommend Fairy Season to anyone. Their products are of poor quality, and their customer service is not up to par. It is a shame that they are taking advantage of people and giving new businesses a bad name. Shame on you, Fairy Season!

I recently had an experience with Fairy Season and unfortunately, it was not a positive one. I took the time to carefully read through their return policy and even took my measurements before placing my order. However, when my items arrived, they were absolutely massive! I immediately reached out to the company to inquire about a return or exchange. They requested that I send a QR code and pictures, which I promptly did.

To my surprise, the company responded by stating that it would be too expensive for me to return the items and instead offered me a discount on my next order. I explained that I did not want to spend more money and that I had no one to give the oversized clothing to. I requested that they honor their return policy and allow me to exchange or return the items.

Unfortunately, the company continued to refuse my request and even asked me why I did not want to take advantage of their discount offer. I was frustrated and disappointed that they were not following their own policy and making it difficult for me to return or exchange the items.

To make matters worse, there is no phone number to call and the only way to contact them is through email. I have now asked three times for exchange or return information and they have yet to provide me with a solution. They also informed me that I would need to send the items back to each individual place that sent them, which left me confused and unsure of where to send them.

Overall, I would not recommend purchasing anything from Fairy Season. My experience was extremely frustrating and disappointing. I wish I could give them a zero rating.

DON'T BUY FROM FAIRY SEASON! THEY DON'T LET YOU RETURN STUFF THAT DOESN'T FIT OR ISN'T GOOD QUALITY (AND IT'S NOT EVEN BROKEN OR ANYTHING).

The Better Business Bureau (BBB) has been trying to get in touch with fairyseason.com because they've gotten a lot of complaints about them. People say they ordered stuff three months ago and never got it, and when they email the company, they're told they can't get their money back. Other people say the stuff they got wasn't very good quality, but fairyseason.com won't let them return it like they're supposed to. Some people even say the stuff they got didn't look like what they saw on the website!

The BBB told fairyseason.com about all these complaints and asked them to explain what they're doing to fix things. But as of August 6, 2020, fairyseason.com hasn't said anything back. The BBB is worried about how fairyseason.com does business and thinks you should be careful if you're thinking about buying from them.

On the 19th September I purchased afew items of clothing...4 dresses

$60.82...please send me the items or refund my money as soon as possible

This advertising was on facebook and thought i could trust this company. Its been months since i paid for the products and i have still not received anything.

Many of us trust what we see and have faith that these companies will be trustworthy. Sadly sometimes they are not.

I ordered clothes and followed the size guide and they came way too big I reached out for return or exchange and not I have emailed back and forth 5 times now and the only resolve is they recommended that I order new items at a discounted price. They stated that I can’t return/exchange because it will be too expensive for me. Email is the only level of communication. Here is the order number and items below. I have pictures and all communication if you need more information.

Dear customer,

Thank you for your message. FS3262998585684353

497536_4

501816_4

531470_4

530719_4

147601_1

527064_1

SCM000370_4

Thank you Misty conigliaro

I ordered 3 Christmas tree ornaments. Two of the said ornaments were flat while one was a round bulb. When I received my package it was in a thinly slightly padded envelope. The two flat ornaments were fine the bulb however was not. It was not in a box or anything protective. It was thin plastic and heavily damaged. I tried my best to take a butter knife, put it inside and push out all the crinkles. It was still looking pretty grim. Shortly after this (within a couple hours) I got a phone call that my mother was in critical health and had to leave to go 933 miles to her hospital bedside. Where I stayed for over two weeks. During this time I tried to send emails to customer support and they kept (same person) kept saying they need a picture. I explained I don't and cannot get a picture due to an emergency. Every time I sent an email I got the same exact response from the same person. I asked for a manager/supervisor to no avail. After I got home my husband doesn't know what he did with the damaged ornament. I still cannot get anyone to help me. All I get it the same generic answer from the same person. BUYER BEWARE! This company will NEVER get another order from me.

They say I have an Angel in Heaven that I call
2 Dad
1 says Grandpa
2 Husbands
1 Grandma
I ordered as Christmas gifts and When I received them pkg was torn small amount of bubble wrap if any and all the bulbs are caved in in different locations on the bulbs .pictures below, can I have new ones sent to me in better packaging maybe bubble wrap and in a hard box . I was so excited to get them, very disappointed . If they are replaced, I will not send a poor review. .Thank you I hope you can help me

Never buy anything from fairyseason! Paid for a product and shipping, the product they sent (when it finally arrived) was broken. They will not send a new product and they will not give me my money back. All their costumer service writes to me is "please accept our sincerity"... They've scammed me out of my money, i'm only relieved I didn't buy anything very expensive from them. They are a fraud.

I ordered 4 items of clothing on March 29th, 2020. I never recieved a confirmation email but funds were debited from my account. I sent several emails inquiring about my order and could not get a response through the email they provided on their website. Finally got a response from Facebook but had to try 2 different FairySeason accounts before I got a response. They wanted to know my bust, waist and hip size. Well I know my sizes and according to their size chart I ordered size smaller than what they suggested but the items were still to big. I have been trying to return the items as it says no where in the refund policy that you cant get a refund.

I'm trying to login to my account so that I can check on my order history and when my items are being shipped. I've tried every way to login to my account but there is no prompt to do this. I have placed alot of orders and need to find out when I can expect to receive them. I'm very frustrated as I have done most of my shopping through this website. Can you please help me? Thank you!

Worst customer service ever. Got two tankinis both XL in size after measuring myself according to their chart. One tankini is way too big and one my boobs were sticking out. Obviously sizing issues. I wrote many emails, nothing, then I wrote a review to which they responded with "we have emailed you to rectify issue". They did not email me. I updated my review to state that they'd lied and I received an email immediately telling me that they would send the right sizes as long as I paid $5 shipping. I have emailed 7 times since to ask how to pay and asked for confirmation that the new sizes have been sent, nothing. I'm over it. Don't ever buy from these dodgy scammers. How can you send two XL items when they are so incredibly different in measurement?!? I've given up on trying to fix this issue, like a lot of people on the reviews pages.

I placed my order on 5-7-19 and still have not received it as of 6-26-19. I have asked for a refund numerous times and still have not received. They only respond that there was an issue with my address and if I want to pay an additional $10.99 they will reship. My shipping address is 100% correct. This site is a complete SCAM! Do not order from here. I will be filing a claim with my credit card today.

I order over ten different items, which was mainly shirts and a few swimming suits. Many of which was for my mom for Mothers Day, which they did not arrive in time so I have to get her another gift. However, I finally received the items I was unhappy with the quality and how they fit. I tried returning the items and have been getting no where with them. While the prices of the clothes are cheap, so is the quality and service you will get. I wish I would have read the other reviews and saw the struggles other people dealt with on receiving their clothes and trying to cancel and return items. If I was any other customer I would not order anything from this retailor and look some where else for the same clothes, which can be found on Amazon by other retailors with better quality and service you may just pay a few bucks more.

Completely dishonest company - no refunds, no exchanges allowed
I would not give this company even one star unless the review site forced it. I ordered a shirt for a christmas present - it arrived after almost 3 weeks and was made from the cheapest possible materials and almost see thru - it was the hallmark movie watching long sleeve shirt. Not only that - it was at least 2 sizes too small (I ordered a large) for my petite wife to allow for some washing/drying shrinkage - and they will neither exchange or provide a refund. It has never been worn, and I followed all of their emailed instructions and requests in my attempt to return the shirt. I plan to bash and blast their terrible and dishonest company in as many places as possible - but my advice is, unless you just wish to throw away your money and not deal with a reputable company that will stand behind their products - do not buy anything from this crappy organization called fairyseason.