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FairySeason
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FairySeason Reviews 171

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FairySeason A Unique Shopping Experience at Fairyseason.com

At Fairyseason.com, you'll find a mix of opinions from customers, but my experience has been quite positive. The unique designs and fashion-forward pieces truly stand out. The staff was friendly and helpful, ensuring I left completely satisfied. While some reviewers had issues with delivery times and product quality, my purchases have been delightful. The clothes are comfortable and durable, receiving many compliments. I recommend giving Fairyseason.com a try for a unique shopping experience that may just surprise you!

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FairySeason Fairy Season Review: Cute Dress, Accurate Sizing, and Timely Delivery!

I don't usually buy things online except from Amazon or websites that have been around for a while. I read some mixed reviews about Fairy Season, but I love things that get bad reviews, like movies or restaurants, except for hair salons. I won't risk it there, lol. But I decided to give Fairy Season a try and ordered just one thing, a really cute long dress with flowers that's like the main thing they advertise. The texture in the photo looked rough, so I went for it.

There's no tracking if you choose free shipping, but as long as you know your address and it's correct, you should get it within 2-3 weeks. Mine arrived after 2 and a half weeks, and although the texture is nylon, not rough like I thought, I still like it. I got a lot of compliments from people, and the size I ordered was almost perfect. I usually wear a medium, but for dresses from Fairy Season, I'll be ordering small. I assume the sizing is different for shirts, so I'll stick to medium unless it's a long shirt or ruffly blouse.

Overall, I'm really satisfied, and I'll be ordering from Fairy Season again. I'd advise ordering just one or two things at a time, just in case the other merchandise isn't accurate to the website. I'm a very patient and optimistic person, so as long as it looks cute, I don't care. :) Thanks, Fairy Season! I'm glad I took a chance on you.

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FairySeason Disappointing Experience with Fairy Season Swimwear: Poor Quality and Unhelpful Customer Service

I recently made a purchase of 3 swim suits from Fairy Season and unfortunately, my experience was not a good one. The first item I received was supposed to be orange, but it turned out to be neon orange, which was not what I was expecting. The quality of the garment was very poor, with the inner lining seams hanging out on the top and visible when worn. The rounded edges of the suit did not lay flush to the skin and the bottoms were completely see-through. I was very disappointed with this purchase.

To make matters worse, the other two suits I ordered were also not up to par. One of the suits had a tear in the front with loose strings hanging all over both pieces, and the other suit was supposed to have a mint green top but I was sent a sky blue top instead. I reached out to the customer service department, but unfortunately, they were not helpful at all. I provided pictures of all three garments that were completely unacceptable, but all I was offered was 10% off on future orders. This was not a satisfactory solution for me, especially after such a horrible experience.

The most they have agreed to compensate is 20% back, but I cannot recommend this company to anyone with integrity. The garments are unwearable, not true to size, and the customer service has been exceedingly frustrating and disrespectful. I waited over a month for my items, which was also a disappointment. I feel like I wasted $30 on this purchase.

Fairy Season advertises quality garments with an emphasis on excellent customer experience, but unfortunately, my experience was far from excellent. I would recommend looking elsewhere for your clothing needs. Wish.com has better quality items for the price and I have never had any issues with being refunded when I have a picture to prove the defects in the garments.

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  1. Pros
    1. Trendy Apparel Selection
    2. Competitive Pricing Models
    3. Global Shipping Options
    4. Regular Discounts & Deals
    5. User-Friendly Website Design
  1. Cons
    1. Inconsistent product quality
    2. Limited customer service options
    3. No physical retail presence
    4. Potential for long shipping times
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FairySeason Fairy Season Review: Not Worth Your Time or Money - Poor Shipping and Customer Service

This website, Fairy Season, is not worth your time or money. I recently ordered two tanks and was promised free 3-day shipping. However, when I went to check out, I was given the option to either wait for an unknown amount of time for free shipping or pay extra for 5-day shipping. I needed the tanks for an event, so I paid the extra fee. However, my order was not processed for 3-4 days and the tracking information did not work. When it finally did work, I saw that my order had not even left their shipping facility, assuming it was even there to begin with.

I reached out to customer service and was told to just wait, even though I had paid extra for shipping and it was past the delivery due date. They eventually told me that my order was stuck in customs, even though it had not even shipped yet. After several poorly answered emails, I was offered 50% back of the shipping fee and 8% off my next purchase. Why would I order from here again?

I have read other online reviews and they all say the same thing: Fairy Season is not worth the hassle or loss of money. I doubt my tanks will ever arrive, as the tracking information still shows that they have not even left the shipping facility. Their excuse has changed from "stuck in customs" to "we have a lot of packages piled up." I highly doubt that is true.

Save yourself the trouble and do not order from Fairy Season.

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FairySeason Fairy Season Review: Cute Clothes, Terrible Quality, and Horrible Customer Service

Fairy Season is a web site that has some really good prices and cute clothes, but let me tell you, the quality of the items is just ridiculous. The materials they use are so CHEAP. I ordered overalls and a Romper and they feel like plastic picnic table clothes. And to make things worse, they sent me the wrong size for another item I ordered.

I bought these three items at least 4 months ago and since then I have been arguing with them over refunds. They are trying to say they can't locate the order for the Incorrect Item and that they will only give me 25-30% back for the other two garbage items they ripped me off on. They also do not do Returns because it is "too expensive" in their words.

I am so mad at this company and their customer service and policies AND their ORDERING system. I have sent them the same photos of the items I want refunded four AT LEAST 3-4 times and explained the issues with them even more. Either the employees working emails do not read the prior email conversations, they are incompetent, OR they are hoping I will get so annoyed I'll just give up and let them keep my money.

But I won't give up. If they fix my issue I will leave a review letting you all know it was handled, but as of now, it's nothing but a waste of time and energy. I do not recommend ordering from this company unless you have money to burn for crappy items. Because 4/6 times you purchase their items, they are terrible quality. If I could select 0/5 stars I would. They do not deserve my one.

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FairySeason Fairy Season Review: Terrible Sizing and Customer Service, Not Worth the Hassle

I recently made a purchase from Fairy Season and I must say, it was not a pleasant experience. I had ordered five dresses for a total of $85, which seemed like a great deal at the time. However, it took an incredibly long time for the dresses to arrive and I was left wondering if they would ever come. When they finally did arrive, I was disappointed to find that they didn't fit quite right. I had used the measurement guide provided by the company, but the dresses still didn't fit properly. I even ordered a medium and a large in some cases, just to be safe, but still had issues with the sizing. One medium was too tight, while another was too big, and one large was too tight as well.

I reached out to customer service via email, as per the company's policy, and sent pictures of the items I had ordered. It took over a week to receive a response, which was frustrating. They initially asked for my measurements, implying that I had measured incorrectly or didn't reference the size chart properly. However, I knew that wasn't the case and sent my measurements to show that I should fit into a medium size. Despite this, they simply apologized and said that the items didn't fit. I waited another two weeks for a response and sent multiple inquiries in the meantime. Finally, they suggested that I give the dresses to a friend or family member and offered me coupons and discounts for future shopping. This was not a satisfactory solution for me, as I wanted a refund and needed a shipping address to return the dresses.

Another week went by before I received a response, and even then, they said that shipping would be too expensive and time-consuming. They still offered me a coupon, which I found to be a complete joke. It's clear that this company is a complete scam and I would strongly advise against ordering from them. Save yourself the hassle and shop elsewhere.

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FairySeason Disappointing Experience with Fairy Season: Slow Delivery, Poor Quality, and Unprofessional Customer Service

I recently made a purchase from Fairy Season and I have to say, I was not impressed. I ordered a few pieces of clothing and some shoes for my wife's birthday at the end of September. However, the delivery was slow and I only received part of my order on the 17th of the month, and the last part on the 30th, a few days after my wife's birthday.

To make matters worse, the quality of the clothing material was terrible and looked nothing like it did on the website. I was so disappointed that I didn't even present most of the items to my wife. The shoes were the only decent part of the order.

I tried to get a return authorization from customer service, but it was a hassle. The back and forth communication was sketchy and unprofessional. Eventually, I received a message that said I could send the items back for exchange or refund, but the shipping fee was on me. The international shipping fee was too expensive, so I decided to put in a charge back dispute with my credit card company for a refund for the clothes and shoes I do not intend to keep.

Overall, I would not recommend Fairy Season. The only reason I trusted this outfit is that I have had good experiences with SHEIN in terms of quality (hit and miss, but overall pretty good), and great in terms of customer service. Spend your dollars there instead.

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FairySeason Terrible Experience with Fairy Season: Poor Quality, Frustrating Returns, and Sketchy Business Practices

I gotta say, I had a pretty bad experience with Fairy Season. I ordered some clothes for me and my daughter, and we were really excited to get them. But when they arrived, they were not what we expected at all. The quality was really poor, the patterns were different from what we saw in the pictures, and the sizes were totally off. We couldn't even wear them!

So we tried to return them, but that's when things got really frustrating. The company wouldn't give us a return address at first, and it took a whole bunch of emails just to get them to agree to a return. And even then, they wouldn't give us a refund - just a discount. When we said no thanks, they even tried to bribe us with the promise of a refund if we wrote a positive review. Like, seriously? That's not how you do business.

And then there was the whole shipping thing. They said we had to pay for the return shipping, which is fine, but they didn't tell us that the return address was all the way in Hong Kong. And get this - the package we got was supposedly sent from Burnaby, BC, but the return address was in Hong Kong? Something fishy there.

When we finally did get the return address, the email was really threatening. They basically said they weren't going to give us a refund, and they might not even accept the package. It was really sketchy.

So yeah, I would definitely not recommend Fairy Season. And just so you know, Belle Lilly is the same company as Fairy Season, so stay away from them too.

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FairySeason Comfy and Modest Dress for Temple Work: My Fairy Season Review

I gotta say, I'm a big fan of Fairy Season. I'm LDS and I needed something comfy to wear as a temple worker, and this dress was perfect. Let me break it down for ya:

First off, I ordered a large (even though I probably could've gone with a medium). I'm a tall gal with long arms and legs, so I wanted something that would cover me up. This dress goes all the way down to my ankles and wrists, which I love, but it might be a bit long for shorter ladies.

My main concern was finding a dress that wouldn't wrinkle easily, and this one definitely delivered. At first, I was a little worried, but after some trial and error, I figured out the best way to keep it looking fresh. I fold it up and put it in a bag, but make sure it's completely dry before doing so. When I take it out of the dryer, I fold it up right away. It's a bit wrinkly when you first put it on, but it smooths out after about 20 minutes.

I was also worried about whether or not it would be modest and see-through. The fabric is thick and weighty, but still soft and not too heavy. It's definitely not cheap. And as for the see-through issue, I haven't had any problems with that. Some reviewers have said otherwise, but I wear a long slip with it just to be safe (I'm wearing a full slip in the picture I provided).

The only thing I wasn't crazy about was the neckline. It's a little lower than I would've liked (it comes just above the slip line), but it hasn't been a huge issue. I bought a cute lacy tunic to cover up my concerns with the neck and my back fat, and it dresses it up a bit too.

Now, let's talk about the fit. The fabric is stretchy, so it does show off some curves, but it's still flattering and does a good job of hiding any problem areas. The empire waist is especially great for women who carry their weight in their belly (like me).

And let me tell ya, this dress is well-made. I've washed it five times now (pictured here) and it's still as white as can be and fits just as nicely.

Overall, I highly recommend this dress. It's super comfortable, I've gotten tons of compliments on it, and it folds up so small that I'm planning on buying more for my daughter who just left on a mission to Pittsburgh. Plus, there are so many pretty colors to choose from and the price is unbeatable.

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FairySeason Disappointing Experience with Fairy Season: Poor Quality, Bad Sizing, and Terrible Customer Service

I just gotta say, I'm pretty bummed about my experience with Fairy Season. I thought I was getting a good deal with the free shipping and decent prices, but boy was I wrong. I ordered three shirts and only one of them was even remotely close to what I expected. The other two were a total disaster.

Let's start with the first shirt. It was supposed to be an "off the shoulder" top with a tank top underneath. But when I tried it on, I couldn't even get one shoulder out of it. The "off the shoulder" opening was the same size as the tank top opening, which made no sense. It was definitely not what I was expecting.

The second shirt was a tank top that tied into a bow on one side of the neck. But once I tied it, it gaped at the chest and looked terrible. The fabric was cut so poorly that it exposed half of my bra. I don't know how anyone could wear this in public.

The third shirt was the only one that was okay. It looked like the picture for the most part, but even then, it wasn't great quality. I was really disappointed with the clothing overall.

So I reached out to customer service hoping for a refund, but they were no help at all. They asked for pictures of the shirts, which I sent, and then they told me that the shirts looked exactly like the pictures on the website. Um, no they didn't. I explained how the shirts were supposed to fit and how they actually fit, but they still wouldn't do a return. They said it wasn't worth it to them.

When I asked for a refund, they only offered me 10% of what I paid. I was shocked. I asked for at least 50% since I wouldn't even be able to wear two of the three shirts I purchased. They came back with 15%, which was still not enough. After going back and forth with them for a week and a half, I finally got a measly $4 refund. What a waste of time and money.

To make matters worse, the sizing was all off. I'm an XL, but I had to order 2XL-4XL for the clothing to fit. It was just a mess all around. I will never shop at Fairy Season again and I don't recommend anyone else does either.

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FairySeason Complaints 161

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FairySeason Disastrous Online Shopping Experience: No Returns, Late Delivery, and Poor Customer Service

This website is a complete disaster! The sizes are all over the place and there's no way to return anything, so you're stuck with a bunch of useless junk. I even paid over ?8 for shipping to get my items in time for my vacation, but they didn't even bother to send them until 9 days later. And to make matters worse, they sent two separate parcels that arrived two weeks apart! They claimed that two of my items were out of stock (even though they had already taken my money) and forced me to choose replacement items instead of giving me a refund. The replacements I chose were absolutely terrible and completely useless.

I've been emailing back and forth with them for the past four weeks, but they only offered me a measly 20% refund and refused to refund the shipping fee I paid specifically to get my items sooner. It's like they don't even understand English because they keep repeating the same thing over and over again, even though it's not what I asked for. I told them I received the items and wasn't happy with them, but they just ignored me!

I'm still waiting for my money back and I'm stuck with these cheap, useless items. I will never, ever, EVER buy from this company again and I strongly advise you not to either!

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FairySeason Fairy Season Review: Cheap Clothes, Terrible Customer Service, and a Scam?

So, I gotta tell you about my experience with Fairy Season. I ordered some clothes through Instagram for $65 and it took a whole month for the first parcel to arrive. And get this, they sent it in two separate parcels, a week apart. What a hassle, right?

But the real kicker was when I finally got the clothes. They were so cheap and tiny, I couldn't believe it. I mean, I know I didn't pay a lot, but come on. I emailed them right away to ask for a refund, but their response was less than helpful.

They basically told me that the clothes looked great on me and that I should keep them. But the shoes had some problems and they promised to improve the quality in the future. And get this, they offered me a discount on my next order as compensation. Are you kidding me?

When I objected, they finally gave me a tracking number to send the clothes back. But get this, I had to pay for the shipping myself and they didn't even give me an address to send them to. And they said they would only refund me if they received the clothes back. So, I'm supposed to pay to send them back to China or wherever they came from and hope they're honest about receiving them? No way.

I'm telling you, don't waste your money on these scam artists. They're not worth it.

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FairySeason Fairy Season Review: Sizing Issues and Poor Customer Service

So, I had a bit of a problem with Fairy Season. I ordered some shirts based on their sizing charts, but then I remembered that I had ordered from them before and the smalls fit better. I messaged them to see if I could change my order to smalls, but they said it was too late and shipped my order as is. When I got the shirts, they were all too big! I tried to exchange them, but they said it was too expensive to ship internationally and only offered me a coupon for 15% off. I had to email them a bunch of times to finally get a 20% refund.

Then, they sent me an email asking me to leave a review on Facebook to get my last order fully refunded. I tried to follow their instructions, but it didn't work. When I told them this, they just told me to order smalls on their website. It was really frustrating.

Overall, I liked the shirts, but they just didn't fit. I don't think I'll be ordering from Fairy Season again.

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Is FairySeason Legit?

FairySeason earns a trustworthiness rating of 36%

Be careful. Check reviews and watch out for issues before dealing with FairySeason.

Our conclusion: ComplaintsBoard has concerns about FairySeason's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand FairySeason's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.

FairySeason protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

We conducted a search on social media and found several negative reviews related to FairySeason. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for FairySeason. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • FairySeason has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • Fairyseason.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Fairyseason.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several mixed reviews for FairySeason have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
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FairySeason FairySeason Review: Deceptive Website, Children's Clothing Received Instead of Adult Sizes

So, I just had a baby 5 weeks ago and I knew it would take some time for me to get back to my pre-baby size. One night, while scrolling through Instagram, I saw an ad for FairySeason website and I clicked on it right away. The prices were so low and the models in the pictures looked so beautiful in their clothes. I ordered 3 dresses, a sweatshirt, and a pair of shorts for a total of $50. I was so excited to receive my order and finally have some comfortable summer dresses to wear while I'm trying to get back into shape.

After waiting for 3 weeks, I finally received my order today. I was so excited to open the packages and try on my new clothes. But to my surprise, I received children's clothing instead of the clothes I ordered. The dresses were made of costume material and two of them were so small that they looked like longer tank tops. I was so disappointed because I was really looking forward to wearing these clothes.

To make matters worse, I found out that I couldn't return the clothes. I was so frustrated and upset that I told my boyfriend that I would give the clothes to our 8-year-old neighbor girl. The clothes were so small that they would fit her perfectly. I ordered a mix of medium and small sizes, but all of them turned out to be fit for an 8-year-old girl. I'm 27 years old and I can't believe that I received children's clothing instead of the clothes I ordered.

Overall, my experience with FairySeason was not good. The low prices and beautiful pictures on the website were deceiving. I would not recommend this website to anyone who is looking for quality clothing. The fact that I couldn't return the clothes made the experience even worse. I hope that FairySeason will improve their customer service and quality of their products in the future.

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FairySeason Fairy Season Review: Hit or Miss? Buyer Beware!

I gotta say, I had a pretty rough time with Fairy Season. I've ordered from them before and it was all good, but this time around was a complete nightmare. I spent a whopping $230 on clothes, but when my package arrived, I was shocked to find that I didn't even get the clothes I ordered! Out of the 20 items I picked out, I only received two shirts that I actually wanted. What a bummer, right?

To make matters worse, Fairy Season has been bombarding me with emails, trying to convince me to keep the clothes or sell them to a friend. They even threatened me, saying that I had to pay for shipping if I wanted to send the clothes back. And get this - they told me that I could only pick eight items out of the 20 I ordered. What kind of nonsense is that?

I'm so fed up with this whole situation that I'm actually considering hiring a lawyer and suing Fairy Season. I mean, come on, this is ridiculous! I wouldn't recommend anyone to order from them, and I'm definitely going to write a review on every single website I can find.

But hey, to be fair, Fairy Season did reach out to me and apologize for the mix-up. They promised to send me a replacement for the 18 items that were wrongly sent. I'm willing to give them another chance, but I'm still pretty skeptical. I just hope they follow through on their promise.

Overall, I'd say that Fairy Season is a hit or miss. Maybe you'll have a good experience like I did the first time around, or maybe you'll end up like me this time. Who knows? Just be careful and don't get your hopes up too high.

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FairySeason Fairy Season Review: Scam Alert - Don't Waste Your Money!

I should have read the reviews before ordering from Fairy Season. The item I received is not what I ordered. I contacted their customer service and followed their instructions on what to do. I wasn't asking for a refund, I just wanted the item I purchased. I received an email asking if I would take a 50% refund. I said no, I wanted the item I purchased. Every day for a week I received basically the same email, only worded a little differently, asking me to take a 50% refund. The wording was changed to make it look like I had requested a full refund and they were doing me a favor by giving me a 50% refund. The last email I received was asking me to "meet in the middle" and accept a 70% refund. Why would I accept a 70% refund, paying 30% for an item I did not order and do not want? This company is a scam. They advertise products, send items not ordered, then expect the consumer to let them keep half of the original purchase price as a courtesy. Yes, the items are cheap, and mis-sized. They are shipped from China, there is no way to track the packages, and they take a long time to get. I expected that, and was okay with it. What I am not okay with is not getting what I ordered and paid for. If you order from this company you should expect a very high probability of losing your money.

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FairySeason Fairy Season Review: Poor Quality Products and Unfair Customer Service

I recently made a purchase from Fairy Season, and I must say that I was quite disappointed with what I received. I had ordered two pairs of pants that looked absolutely stunning on the website, but when they arrived, they were nothing like what I had expected. The material was different, the pattern was different, and the style was completely different. I was quite upset and immediately contacted the company to request a refund.

However, my experience with the company's customer service was not a pleasant one. I was met with constant apologies and promises to make things right, but no real action was taken. They offered to refund only half of the full price paid for the products, which I found to be quite unfair. And to make matters worse, they then decided to refund only half of that half, claiming that it was a "partial payment". I was outraged and informed them that they were a fraudulent company.

The material used for the products was cheap and thin, and it looked like someone had hand-stitched it in their spare time. It was a shame because it made it bad for many other new businesses that offer good products and are trying to get their feet in the door. I was extremely disappointed with my experience with Fairy Season, and I will never buy anything from them again. I will also warn others not to make the same mistake that I did.

In conclusion, I would not recommend Fairy Season to anyone. Their products are of poor quality, and their customer service is not up to par. It is a shame that they are taking advantage of people and giving new businesses a bad name. Shame on you, Fairy Season!

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FairySeason Fairy Season Review: Frustrating Return Policy and Poor Customer Service

I recently had an experience with Fairy Season and unfortunately, it was not a positive one. I took the time to carefully read through their return policy and even took my measurements before placing my order. However, when my items arrived, they were absolutely massive! I immediately reached out to the company to inquire about a return or exchange. They requested that I send a QR code and pictures, which I promptly did.

To my surprise, the company responded by stating that it would be too expensive for me to return the items and instead offered me a discount on my next order. I explained that I did not want to spend more money and that I had no one to give the oversized clothing to. I requested that they honor their return policy and allow me to exchange or return the items.

Unfortunately, the company continued to refuse my request and even asked me why I did not want to take advantage of their discount offer. I was frustrated and disappointed that they were not following their own policy and making it difficult for me to return or exchange the items.

To make matters worse, there is no phone number to call and the only way to contact them is through email. I have now asked three times for exchange or return information and they have yet to provide me with a solution. They also informed me that I would need to send the items back to each individual place that sent them, which left me confused and unsure of where to send them.

Overall, I would not recommend purchasing anything from Fairy Season. My experience was extremely frustrating and disappointing. I wish I could give them a zero rating.

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FairySeason Warning: Don't Buy from Fairy Season - BBB Investigates Complaints of Poor Quality and No Returns

DON'T BUY FROM FAIRY SEASON! THEY DON'T LET YOU RETURN STUFF THAT DOESN'T FIT OR ISN'T GOOD QUALITY (AND IT'S NOT EVEN BROKEN OR ANYTHING).

The Better Business Bureau (BBB) has been trying to get in touch with fairyseason.com because they've gotten a lot of complaints about them. People say they ordered stuff three months ago and never got it, and when they email the company, they're told they can't get their money back. Other people say the stuff they got wasn't very good quality, but fairyseason.com won't let them return it like they're supposed to. Some people even say the stuff they got didn't look like what they saw on the website!

The BBB told fairyseason.com about all these complaints and asked them to explain what they're doing to fix things. But as of August 6, 2020, fairyseason.com hasn't said anything back. The BBB is worried about how fairyseason.com does business and thinks you should be careful if you're thinking about buying from them.

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T
7:18 pm EDT

FairySeason No products arrived

On the 19th September I purchased afew items of clothing...4 dresses

$60.82...please send me the items or refund my money as soon as possible

This advertising was on facebook and thought i could trust this company. Its been months since i paid for the products and i have still not received anything.

Many of us trust what we see and have faith that these companies will be trustworthy. Sadly sometimes they are not.

Desired outcome: Money back or send goods asap

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M
8:30 am EDT

FairySeason No exchange/returns

I ordered clothes and followed the size guide and they came way too big I reached out for return or exchange and not I have emailed back and forth 5 times now and the only resolve is they recommended that I order new items at a discounted price. They stated that I can’t return/exchange because it will be too expensive for me. Email is the only level of communication. Here is the order number and items below. I have pictures and all communication if you need more information.

Dear customer,

Thank you for your message. FS3262998585684353

497536_4

501816_4

531470_4

530719_4

147601_1

527064_1

SCM000370_4

Thank you Misty conigliaro

Desired outcome: I would like to return/exchange items at no cost to me because the size guide is way off not my fault that the items didn’t fit.

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D
7:15 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

FairySeason Christmas decoration

I ordered 3 Christmas tree ornaments. Two of the said ornaments were flat while one was a round bulb. When I received my package it was in a thinly slightly padded envelope. The two flat ornaments were fine the bulb however was not. It was not in a box or anything protective. It was thin plastic and heavily damaged. I tried my best to take a butter knife, put it inside and push out all the crinkles. It was still looking pretty grim. Shortly after this (within a couple hours) I got a phone call that my mother was in critical health and had to leave to go 933 miles to her hospital bedside. Where I stayed for over two weeks. During this time I tried to send emails to customer support and they kept (same person) kept saying they need a picture. I explained I don't and cannot get a picture due to an emergency. Every time I sent an email I got the same exact response from the same person. I asked for a manager/supervisor to no avail. After I got home my husband doesn't know what he did with the damaged ornament. I still cannot get anyone to help me. All I get it the same generic answer from the same person. BUYER BEWARE! This company will NEVER get another order from me.

Desired outcome: Replacement of damaged $5 bulb ornament

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L
2:38 pm EST

FairySeason I ordered 5 Angel feather bulbs 2 my husband/2 Dad/1Grandpa. And 1/Grandma sent to a friends home

They say I have an Angel in Heaven that I call
2 Dad
1 says Grandpa
2 Husbands
1 Grandma
I ordered as Christmas gifts and When I received them pkg was torn small amount of bubble wrap if any and all the bulbs are caved in in different locations on the bulbs .pictures below, can I have new ones sent to me in better packaging maybe bubble wrap and in a hard box . I was so excited to get them, very disappointed . If they are replaced, I will not send a poor review. .Thank you I hope you can help me

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Update by Llcook08
Dec 11, 2021 2:39 pm EST

Help

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I
1:20 am EDT

FairySeason Broken product and bad customer service

Never buy anything from fairyseason! Paid for a product and shipping, the product they sent (when it finally arrived) was broken. They will not send a new product and they will not give me my money back. All their costumer service writes to me is "please accept our sincerity"... They've scammed me out of my money, i'm only relieved I didn't buy anything very expensive from them. They are a fraud.

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K
1:38 am EDT

FairySeason clothing

I ordered 4 items of clothing on March 29th, 2020. I never recieved a confirmation email but funds were debited from my account. I sent several emails inquiring about my order and could not get a response through the email they provided on their website. Finally got a response from Facebook but had to try 2 different FairySeason accounts before I got a response. They wanted to know my bust, waist and hip size. Well I know my sizes and according to their size chart I ordered size smaller than what they suggested but the items were still to big. I have been trying to return the items as it says no where in the refund policy that you cant get a refund.

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J
10:46 am EST

FairySeason order history and can't login

I'm trying to login to my account so that I can check on my order history and when my items are being shipped. I've tried every way to login to my account but there is no prompt to do this. I have placed alot of orders and need to find out when I can expect to receive them. I'm very frustrated as I have done most of my shopping through this website. Can you please help me? Thank you!

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Update by Jennifer Burton
Dec 07, 2019 10:49 am EST

I'm trying to locate my placed orders that I've purchased in October and November. I haven't been able to see my order history or get any updates on my account. Can you please help me. Thank you very much I'd appreciate it!

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M
9:00 pm EDT

FairySeason clothing

Worst customer service ever. Got two tankinis both XL in size after measuring myself according to their chart. One tankini is way too big and one my boobs were sticking out. Obviously sizing issues. I wrote many emails, nothing, then I wrote a review to which they responded with "we have emailed you to rectify issue". They did not email me. I updated my review to state that they'd lied and I received an email immediately telling me that they would send the right sizes as long as I paid $5 shipping. I have emailed 7 times since to ask how to pay and asked for confirmation that the new sizes have been sent, nothing. I'm over it. Don't ever buy from these dodgy scammers. How can you send two XL items when they are so incredibly different in measurement?!? I've given up on trying to fix this issue, like a lot of people on the reviews pages.

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M
9:50 am EDT

FairySeason scam

I placed my order on 5-7-19 and still have not received it as of 6-26-19. I have asked for a refund numerous times and still have not received. They only respond that there was an issue with my address and if I want to pay an additional $10.99 they will reship. My shipping address is 100% correct. This site is a complete SCAM! Do not order from here. I will be filing a claim with my credit card today.

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J
7:52 am EDT

FairySeason I order over 10 different items.

I order over ten different items, which was mainly shirts and a few swimming suits. Many of which was for my mom for Mothers Day, which they did not arrive in time so I have to get her another gift. However, I finally received the items I was unhappy with the quality and how they fit. I tried returning the items and have been getting no where with them. While the prices of the clothes are cheap, so is the quality and service you will get. I wish I would have read the other reviews and saw the struggles other people dealt with on receiving their clothes and trying to cancel and return items. If I was any other customer I would not order anything from this retailor and look some where else for the same clothes, which can be found on Amazon by other retailors with better quality and service you may just pay a few bucks more.

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K
12:52 pm EST

FairySeason product quality, no refund policy, no customer service

Completely dishonest company - no refunds, no exchanges allowed
I would not give this company even one star unless the review site forced it. I ordered a shirt for a christmas present - it arrived after almost 3 weeks and was made from the cheapest possible materials and almost see thru - it was the hallmark movie watching long sleeve shirt. Not only that - it was at least 2 sizes too small (I ordered a large) for my petite wife to allow for some washing/drying shrinkage - and they will neither exchange or provide a refund. It has never been worn, and I followed all of their emailed instructions and requests in my attempt to return the shirt. I plan to bash and blast their terrible and dishonest company in as many places as possible - but my advice is, unless you just wish to throw away your money and not deal with a reputable company that will stand behind their products - do not buy anything from this crappy organization called fairyseason.

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About FairySeason

Screenshot FairySeason
Fairy Season is an online fashion retailer that offers a wide range of trendy and stylish clothing, accessories, and home decor items for women. The website is designed to provide a seamless shopping experience, with easy navigation and a user-friendly interface that allows customers to browse and purchase products with ease.

The company is committed to providing high-quality products at affordable prices, making it a popular destination for fashion-conscious women who want to stay on-trend without breaking the bank. Whether you're looking for a new dress for a special occasion, a cozy sweater for the winter months, or a cute pair of shoes to complete your outfit, Fairy Season has something for everyone.

One of the things that sets Fairy Season apart from other online retailers is its extensive selection of products. The website features a wide range of clothing items, including dresses, tops, bottoms, and outerwear, as well as a variety of accessories such as jewelry, bags, and hats. In addition, the company also offers a range of home decor items, including bedding, curtains, and wall art.

Another key feature of Fairy Season is its commitment to customer service. The company offers a 30-day return policy, as well as free shipping on orders over a certain amount. In addition, the website features a helpful customer service team that is available to answer any questions or concerns that customers may have.

Overall, Fairy Season is a reliable and affordable online fashion retailer that offers a wide range of stylish and trendy clothing, accessories, and home decor items for women. With its commitment to quality and customer service, it's no wonder that the website has become a popular destination for fashion-forward women around the world.
How to file a complaint about FairySeason?

Here is a guide on how to file a complaint against FairySeason on ComplaintsBoard.com:

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you don't have one, create a new account on the website.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title: Summarize the main issue with FairySeason in the 'Complaint Title' section.
4. Detailing the experience: Provide detailed information about your experience with FairySeason. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching supporting documents: Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you seek.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against FairySeason on ComplaintsBoard.com.

Overview of FairySeason complaint handling

FairySeason reviews first appeared on Complaints Board on Aug 22, 2016. The latest review A Unique Shopping Experience at Fairyseason.com was posted on May 22, 2024. The latest complaint refund still not received was resolved on Feb 14, 2017. FairySeason has an average consumer rating of 1 stars from 171 reviews. FairySeason has resolved 2 complaints.
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  1. FairySeason Contacts

  2. FairySeason phone numbers
    +86 755 3281 8504
    +86 755 3281 8504
    Click up if you have successfully reached FairySeason by calling +86 755 3281 8504 phone number 5 5 users reported that they have successfully reached FairySeason by calling +86 755 3281 8504 phone number Click down if you have unsuccessfully reached FairySeason by calling +86 755 3281 8504 phone number 2 2 users reported that they have UNsuccessfully reached FairySeason by calling +86 755 3281 8504 phone number
    43%
    Confidence score
    China
    +1 00861731807
    +1 00861731807
    Click up if you have successfully reached FairySeason by calling +1 00861731807 phone number 0 0 users reported that they have successfully reached FairySeason by calling +1 00861731807 phone number Click down if you have unsuccessfully reached FairySeason by calling +1 00861731807 phone number 0 0 users reported that they have UNsuccessfully reached FairySeason by calling +1 00861731807 phone number
  3. FairySeason emails
  4. FairySeason address
    2.27 Romer House Lewisham High Street, London, England, Greater London, SE136EE, United Kingdom
  5. FairySeason social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
FairySeason Category
FairySeason is ranked 87 among 267 companies in the Apparel category

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