CBT For Insomnia’s earns a 1.0-star rating from 1 reviews and 0 complaints, showing that the majority of patients are dissatisfied with therapy outcomes.
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Rude, snarky and unprofessional staff - do not buy
I purchased the program and followed it for 2 weeks. At the end of the second week, I submitted my weekly report and got basically the same templated email back with same recommendations.
I replied back, asking for clarification on the recs as Week 2's report was quite different from Week 1's and received an incredibly unprofessional and rude set of replies, telling me I had made a defamatory comment (I was questioning Dr Jacon's recs) and that my purchase was cancelled and fully refunded, period. (To date no refund seen yet, but I will dispute this with my CC issuer should it not come through as I have documentation re: the unilateral decision made by this company's staff.) Moreover, this email was followed up with another, unsolicited, which stated, "As explained in a session 4, practice and attitude of gratitude instead of criticism and you will sleep better. Please do not contact us again."
Rarely have I experienced this level of rude behavior. Not exactly great bedside manner toward those experiencing a chronic condition and who want to learn and be educated.
Recommendation: Don't waste your money
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CBT For Insomnia earns a trustworthiness rating of 57%
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CBT For Insomnia emailsinfo@cbtforinsomnia.com92%Confidence score: 92%Support
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 12, 2025
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