Cathay PacificCX do not honor One World Ruby members

Z
This review was posted by
a verified customer
Verified customer

Cathay Pacific Airways do not honor One World Ruby members. One World Ruby members, DO NOT, I repeat, DO NOT fly Cathay Pacify Airways as they do not allow One World Ruby members to pre-board the plane. All other One World alliance airlines allow pre-boarding to Ruby members except Cathay Pacific Airways. I WILL NOT FLY Cathay Pacific Airways ANYMORE even if I have to sit on the wings of the airplane. The ushers at the Cathay Pacific Airways boarding gate in Vancouver, Canada are disgusting employees who do not care about customer satisfaction. They humiliate people by turning them away at the gate even though you show them your One World Ruby membership.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.