The complaint has been investigated and
resolved to the customer's satisfactionResolved Cash Call — fraud and scam
resolved to the customer's satisfaction
I used cash call to get a quick short term loan to use as some float money from them to hold me over on a real estate sale. Made my payments on time for a long time. Auto draft from my bank account.
But once the economy took a nose dive it affected the company I was working for and ended up loosing my job. After awhile I couldn't continue to make those payments, but the auto draft was in place and they kept taking out money. I closed my account to get them to stop otherwise I was going to get hit by the bank for overdraft fees.
They started calling me right away. At first I would answer the calls. They would just hound me for my information. Soon I stopped taking their calls as I knew the common phone numbers they were using. They would call anywhere from 6 to 10 times a day. First it was my cell phone and then to my home phone. Luckily I have phone records of every call. Then they got smart and started using a local phone number.
Their collection agents will not listen to you. If you talk to the collection agent long enough the collector will eventually give up and transfer you over to a supervisor who then tries to get at you.
They are relentless to get their money. Their tactics I think may violate the fair debt collection practices. You can hang up on them and they will call you right back if not a couple of hours later. And they do it every day. I also noticed that they changed my interest rate without notifying me. It went from basically 25% to over 60%.
After 4 months of not paying them because the collection agents said they would not accept partial payments I got a call from one guy who was nice and seemed to care about my situation. I found out he had lied to me about how much I could pay and when I could pay them.
A week later I get a call requesting payment and then they try to say that I lied to them and refused to keep my end of the deal.
Cash call is nothing more than legal loan sharking.
At one time I had an auto repair business and some clients were offered in house credit. The amount of interest I could charge was capped at 10% by law. How does cash call get away with their interest rates? Who do they have in their back pocket that allows them to get away with this?
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