CarTrawleroffice closed on us 10 minutes after our car was due to be picked up

I Jul 16, 2019
This review was posted by
a verified customer
Verified customer
Review updated:

We booked a car very near to closing time. This booking was happily acepted by the local agent. However the office closed on us only 10 minutes after our car was due to be picked up, without waiting for us. By the time we got there, within 30 minutes, the agents were gone. were informed that our booking was valid for 3 hours, but nobody was there. When we came back in the morning, we found out that the booking was cancelled.
We were not contacted by phone despite them having our local number, and they cancelled our reserve but charged us anyhow, and they refuse to refund us.
Never came accross such and unproffessional bunch.

Responses

  • Ir
    Irasema Gonzalez Sep 18, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Me estafo cartrawler acepto mi finero y no me dio el coche

    -1 Votes
  • Ir
    Irasema Gonzalez Sep 18, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Mal servicio son estafadores aseptaron mi dinero y no me dieron mi coche

    -1 Votes

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