Carrier Corporationinfinity ac

This review was posted by
a verified customer
Verified customer

"Central Air Control" a certify carrier dealer installed an Infinity carrier Unit $$$$. A few months alter the unit stop working. Contacted the company on Friday morning; they send a tech by 11 am. the tech diagnose the issue as a bad controller board; they explain that they need to order the parts. The new tech with the parts did not show until Saturday morning. After some checking the control board was not the issue and they needed another part "a power supply control board". The tech mention that he did not have the parts and that the carrier parts depot does not open on the weekend and I have to wait until Monday.
Basically, I have to be without ac from Thursday night to Monday (maybe more days). Current outside temperature is between 89 and 100 degrees.
This is totally unacceptable!!!
Horrible service!!!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.