Carflexiunexplained credit card charge

S Jul 12, 2019
This review was posted by
a verified customer
Verified customer

We booked a rental car trough Carflexi. We pay CAD$36.31 for booking on Jan3/2019. Receipt# 3734389 Voucher#CF373870. The cost of the rental car for 8 days in Italy (Pick up Venice- Dropp off Rome) was 159.08 euro which supposed to be paid at the return desk in Rome. We had extra charge of 37.81 euro with no explenation. We asked how much is the bill ? No one gave us reveipt. They told us everything is fine and that they will bill credit card??? AMOUNT???
After this payment was made the company is keep charging us - April 16/2019 -66.34 CAD, April 18 we were charged twice ( 66.08CAD each time) .
Now on June 11/2019 we received another credit card charge of 298.03CAD.
Can you please contact the company and have some explenation from them? It is very hard to be reached.
They keep charging our credit card. This rental car for 8 days became 800$. We should have booked with another, more trusted company.
Will they continiue taking money each month?
What kind of company is that?..

Thank you

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