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Ringtonestimes

Ringtonestimes review: Unauthorized charges! 392

K
Author of the review
12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I ask for a free download ringtones. a few days later I started receiving jokes on my cell phone. a text message came that said lsw subscription renewed @5.99 /weekly or 23.96 a month. I texted back and I don't want to renew. They sent back a text that said sorry ur command is not recognized. What a scam!

392 comments
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deanna
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May 30, 2008 1:54 am EDT

and cancel NOW!

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deanna
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May 30, 2008 1:53 am EDT

i didnt know that you were going to charge me $19.99 i wont my money back

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ricardo reyes
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May 29, 2008 3:20 pm EDT

hablo espanol no nesesito que me cobren el 19.99 por favor caancelar lo que hise quisiera mi dinero pa tras cgracias discupe por las molestias

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guy
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Jun 03, 2016 8:08 am EDT

This is crazy something has got to stop these poeple. Who ever they are

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Brenda Force
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Aug 04, 2016 7:22 am EDT

I do not want to pay this on my bill, I thought these were free ringtones... please cancel. thank you

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k blackwell
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May 28, 2008 11:07 am EDT

plz canceal my phone does not support true tone ringtones therefore i did not download anything

once again plz canceal will not pay for service that i did not recieve

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joy
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May 27, 2008 12:54 pm EDT

Please do not bill me for this "service"...I do not want it! I am with AT&T.

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joy
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May 27, 2008 12:51 pm EDT

I just logged on to see what the options were, and if I wanted a new ringtone, and I find a text on my phone saying I would be charged 19.99 a month! WHAT?!

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Tony Borden
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May 27, 2008 6:36 am EDT

I have text messages on my phone stating that I amd subscribed to a service for ringtones. The message also states that I will be billed $19.95 per month. Attempts to stop the service have been met with rejection.

I have never subscribed to any service. I will not pay a bill to such a service. I want the service discontinued immediately.

My number shall remain confidential until you contact me via email that you intend to stop the billing . In the mean time, I have located a website where a group of attorneys are investigating for a possible class action law suit. I will contact them immediately.

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Caitlyn Durbin
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Aug 04, 2016 7:22 am EDT

It said FREE complimentary ringtone. I clicked on it and it asked for my cell phone number. I put that in and then it asked me to put in the pin number that it sent. In the message with the pin number it said, " Enter it online and download at ringtonetimes.com! or txt YES. 20 downloads Value Club Combo@ 19.99/monthly.cxl txt stop.info txt HELP." I did NOT text YES! I did NOT want monthly downloads! I wanted ONE FREE ringtone! I entered the pin number and it sent me a text message that said, " UR subscribed 2 value club combo. 20 credits billed. $19.99/monthly" I want this charge removed! I didnt even get my free ringtone! I OWE NOTHING!

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renee claudio
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May 24, 2008 9:45 pm EDT

I CALLED VERIZON AS SOON AS I RECEIVED A TEXT MESSAGE FROM THIS COMPANY SAYING I SUBSCRIBED TO THEIR MONTHLY RING -TONE PLAN WHEN I DID NOT. THE VERY NICE VERIZON GIRL I TALKED TO TOLD ME TO REPLY TO THAT TEXT WITH; STOP OR CANCEL (NOTHING ELSE). THEN YOU WILL RECEIVE A MESSAGE FROM THEM SAYING THAT YOU HAVE BEEN UNSUBSCRIBED. I CALLED VERIZON IMMEDIATELY AFTER I RECEIVED THAT "YOU HAVE SUBSCRIBED" TEXT AND THE VERIZON GIRL TOLD ME ABOUT A BLOCK YOU CAN HAVE PUT ON YOUR PHONE TO BLOCK PREMIUM TEXT MESSAGING SO YOU CAN'T BE SECRETLY CHARGED. I HAD TO PUT THAT BLOCK ON MY PHONE BECAUSE WITHIN FOURTY-FIVE MINUTES THAT COMPANY HAD TEXT ME FIVE TIMES! BIG SCAM! I WONDER WHY SOMEBODY HASN'T PUT TOGHTER A REPORT IN THE NEWS PAPER OR ON TELEVISION ABOUT THIS SCAM! I BET THEY MAKE TONS OF MONEY SCAMMING PEOPLE LIKE THIS BEFORE THEY EVEN KNOW WHAT IS GOING ON! THANK GOODNESS I HAVE A BORING SOCIAL LIFE AND WAS SITTING HOME IN FRONT OF MY COMPUTER ON A SATURDAY NIGHT OR WHO KNOWS HOW LONG IT WOULD HAVE TAKEN ME TO CATCH ON TO THIS SCAM!

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Nikki
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May 23, 2008 7:31 pm EDT

CAN I CANCEL MY ACCOUNT

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Tracy moore
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Jun 03, 2016 8:08 am EDT

I did'nt subscribed to these ringtones and i want them to stop, before i'm billed! Is there a phone number where they can be reached?

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richard blair
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May 22, 2008 7:48 pm EDT

I do not want this service.

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Kate
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May 22, 2008 3:35 pm EDT

Check out this webpage if you want your money BACK

http://classactionconnect.com/cell_phone_issues/2007/10/18/csw-group-ltd-71769-ringtonetimes-71769/

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Kate
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May 22, 2008 3:34 pm EDT

Check out this webpage if you want your money BACK

http://classactionconnect.com/cell_phone_issues/2007/10/18/csw-group-ltd-71769-ringtonetimes-71769/

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Kate
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May 22, 2008 3:32 pm EDT

Check out this webpage if you want your money BACK

http://classactionconnect.com/cell_phone_issues/2007/10/18/csw-group-ltd-71769-ringtonetimes-71769/

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Kate
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Jun 03, 2016 8:08 am EDT

Check out this webpage if you want your money BACK

http://classactionconnect.com/cell_phone_issues/2007/10/18/csw-group-ltd-71769-ringtonetimes-71769/

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Kate
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Aug 04, 2016 7:22 am EDT

Check out this webpage if you want your money BACK

http://classactionconnect.com/cell_phone_issues/2007/10/18/csw-group-ltd-71769-ringtonetimes-71769/

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Kate
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Aug 04, 2016 7:22 am EDT

Check out this webpage if you want your money BACK

http://classactionconnect.com/cell_phone_issues/2007/10/18/csw-group-ltd-71769-ringtonetimes-71769/

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Alex
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May 22, 2008 3:06 pm EDT

well if anybody see this to solve this problem just send a text STOP to a this number 71769 they will send u a text telling that thanks 4 using our service, your value club combo subscription is cancelled so it should be fine good luck !

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sophie Greenburg
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Aug 04, 2016 7:22 am EDT

That same thing happened to me and I didn't eveb wabt it .Just text back to the company and say that u wantto unsubscribe to ringtonestimes and it will do it for you!TRUST ME IT WORKS!

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rick verhine
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May 22, 2008 12:42 am EDT

I don't want them charges on my cell phone it suppose to be free and they better not try to bill me I DON'T WANT NONE OF THIS ! ###

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denise patrick
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May 17, 2008 6:19 am EDT

don't want this feature. don't put it on me. don't ffffff bill me!

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Kari Stephens
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May 16, 2008 12:09 pm EDT

Quit billing people who do not even use these services...I just got billed 19.99 for something that I did not order and I want it stopped.

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linda l. edmiston
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May 15, 2008 4:01 pm EDT

hey, everyone I just called verizon and they said to unsubscribe to use your cell phone and dial 71769 then type a text message
"unsubscribe" DO NOT TYPE ANYTHING OTHER THAN THAT ONE WORD. Unsubscribe. then you should get a confirmation back saying that it was received save this message in case there are any complications. Good luck

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linda l. edmiston
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May 15, 2008 2:46 pm EDT

I tried to view a movie trailer and get a free ringtone, next thing you know I supposedly signed up for this at 9.99 a month! I immediately sent a text message and got the same crap ur message does not compute. I sent an email and said I did not subscribe to anything and do not bill me now I get a text message to renew a service I never subscribed to in the first place! I am contacting the Pa. Attorney General's office to report this scam. I am sick of being victimized.

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Ronald Kelley
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May 13, 2008 4:12 pm EDT

Call the number they give you for the help its [protected] the said they cancelled it when i called and they said it would take one business day to take effect.

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cody
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May 13, 2008 2:49 pm EDT

I do not want to billed for something that i never even sighed up for this is ridiculous i want to stop being charged 10 dollars a month and I want my money back.

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susan chastain
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May 11, 2008 4:18 pm EDT

what a fricking scam. free ringtone, right. whatever i have to do to remove it from my bill, i will. how many kids are you ripping off? you should all be ashamed of yourselves. Do not charge my account [protected] i do not want any of your crap. i want the number of the person in charge of this scam.

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michelle
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May 08, 2008 9:19 am EDT

I just wanted my free ringtones. Please do not bill me. Please take back your 15 credits. I cancelled as soon as I saw I was subscribed so I better not be billed anything at all. This really is a scam and I want NO part of it. It's really sad when someone misleads people into thinking they are getting something for free and then they get suckered into alot of charges they cant afford. I really hope that this is the first and last time I have to deal with this.

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Terri Barnes
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May 04, 2008 12:27 pm EDT

My son took as flirting test on facebook. He entered my phone # and in 3 seconds we were being charged for jokes. In 10 seconds we were being sent a silly joke. What a fun way to spend a beautiful Sunday afternoon. Calling and txting and jumping through more hoops to get out of this charge. What a terrible way to make money. My advise is keep your phone # to yourself at all times. Such a horrible way to make money!

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johnathan
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May 03, 2008 5:39 pm EDT

i dont want to be billed for the things that i did not sign up for

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Carmen Simmons
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May 03, 2008 3:32 pm EDT

I did not sign up for your service and you took $19.99
from my pay as you go phone. Please credit it back to my phone as I do not want this service. [protected].

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keith
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May 03, 2008 10:42 am EDT

after reading the list of complaints I don't think my attorney will have a problem with you, stop trying to hide !CALL YOUR SERVICE PROVIDER AND REGISTER A COMPLAINT TO STOP THESE CHARGES

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Lucas R. Alou
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May 01, 2008 7:59 am EDT

My telephone No [protected] . I do not need any new tone or anithing new for my phone. Received some messages and tried to reply them but to no avail. Please remove me immediately from your lists.

Thanks,
Lucas R. Alou
May 1, 2008

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michelle tesar
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Aug 04, 2016 7:22 am EDT

I do not want to be charged monthly for ringtones! I just wanted some free ones. It is not right to do this especially for christian ringtones. Please remove charges!

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Jerry Pugh
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Apr 29, 2008 5:54 pm EDT

My complaint is holding me to a $175 cancellation fee for an aircard (which is suppose to be for a laptop) which they recommended for my computer though the service has not been good.

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April Garner
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Apr 29, 2008 11:19 am EDT

I better not get charged for anything! Someone needs to fix this ASAP!

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judy cripe
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Apr 28, 2008 11:28 am EDT

i have this from ringtone.com i want this off my phone [protected].Everytime i text to say dont want they say cant receive text so i go to web page and dont see where to take this off my bill! Please remove NOW! thank you