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CareMed Pharmaceutical Services
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5.0 2 Reviews

CareMed Pharmaceutical Services Complaints Summary

2 Resolved
0 Unresolved
Our verdict: With CareMed Pharmaceutical Services's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by CareMed Pharmaceutical Services and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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CareMed Pharmaceutical Services reviews & complaints 2

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ComplaintsBoard
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5:19 pm EDT
Resolved
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CareMed Pharmaceutical Services its great to work here

I LOVE working at Caremed! I just started working for this company in March of 2011. the employees are great, my managers are terrific! were a small team, our office setting is very close knit. were a tight little bunch, always helping one another out. our office is located in a nice area in Lake Success, LI. we even have our own private parking garage. parking is by permit only and you will get towed if you do not have a parking permit. there's more i can say on a positive note about this company, but i have to get back to work. Caremed Rocks!

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Hopeful11
Jamaica, US
Jul 11, 2012 5:27 pm EDT

THIS IS A HORRIBLE PLACE TO WORK! The managers show their employees NO respect, if we made 4cents an hour it would be a legitimate sweat shop. OVER worked and UNDER paid. We have to do ILLEGAL prior authorizations with insurance companies as we pose as medical assistants using click to call so that the number that comes up on the insurance company's phone is that of the MD's office. Work more than 8hrs a day and receive ONLY a half hour break, by the time you get your food (if u go out) the break is over. 99% of us want to leave, but either can't find another job or haven't started searching. I could go on and on... But it would take all day. The ONLY good thing is SOME of your fellow co-workers. Anyone who likes working here is either a friend/relative of the "head boss", there for less than 2 months, a manager or assistant manager, or a complete kiss ###! P.S. Erin is a SWEETHEART, she's great with her co-workers, and with patients (person who commented above probably asked for something outrageous and/or was rude) hopefully we can all move on to a better place.

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allisonpartion
New Hyde Park, US
Apr 18, 2012 11:40 am EDT

I did get out thank God They are not professional they lie, cheat, and are disrespectful! Erin, John the billing manager should be fired, The way he spoke to me this last time was so rude, I couldn't believe it. Then Nick another manager spoke to me for the first time he was no help either, Stay away from these people, go anywhere else I could go on and on about the service and the care I got from these people, but I have to focus on taking care of my sick mother.I look forward to my new pharmacy In with the good out with the bad!

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player10
New York, US
Oct 01, 2011 5:58 pm EDT

pharmgirl 11 and others if you have any complaint contact Stephen Nicastro of Naussa County District Attorney (516)571_2520, I did.

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player10
New York, US
Oct 01, 2011 12:35 am EDT

pharmgirl 11 why don't you report their fraud to Nassau county DA office? they are realy intrested.

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PharmGirl11
Brooklyn, US
Sep 14, 2011 4:50 pm EDT

This place is one of the most illegal pharmacies ever! they are all LIARS! They do medicaid fraud medicare fraud every type of fraud out there. I cant believe a place like this is still open, it makes me sick to even know there are people out there like this. They seriously need to be shut down, if customers only knew what is being done to them. From the owners to the janitors are all LIARS. The reason the pay more than retail pharmacies is because you consider it hush money. I only worked there a few short months but in that time I could already see what is being done! If you are a customer please take my warning and get a print out of your insurance claims from this pharmacy. They are all about MONEY MONEY MONEY they do not care about customers at all! It is so disgusting to see how they post 6 figure goals for the employees, not to mention the amount of lies they tell to get people state grants when they could simply call there insurance to find a cheaper way of receiving there medications. This is not the type of place you want to work at TRUST ME! I cannot even believe i considered working for a place like this. I am truly writing this to warn you stay FAR away from this place. They speak to there employees like garbage and they are great at pretending. I witnessed with my own eyes the managers inputting in the computer that customers are receiving there medications when they have not. This is serious insurance fraud and i hope someone sheds light on them ASAP. LIKE I SAID IF YOU ARE A CUSTOMER OF THIS PHARMACY PLEASE TAKE MY WARNING AND GET A PRINT OUT OF YOUR INSURANCE SUMMARY you will be shocked to see the amount of times your insurance is being charged for medications you are not receiving.

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Familyguy12
Flushing, US
Jun 24, 2011 8:44 pm EDT

You must be from human resources. Any person with average intelligence would be able to recognize the marketing tone in your 'review' trying to sell your company with a 'nice office' and 'even our own parking lot'. Come on now.

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meanolelion76
Westbury, US
Apr 28, 2011 10:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This isnt a complaint...This is called a complaint board. In addition, they must be paying you well to say such wonderful things which are bogus. The company is self centered and treat the employees that do the work horrible. Wait until it is your turn, and you will be singing a different tune

ComplaintsBoard
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5:46 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CareMed Pharmaceutical Services Do not work there

Be careful working for this pharmacy. Patients may enjoy the services they get but don't be fooled- the pharmacy only cares about turning a profit. The other review was right- their techs lie to get approvals, sometimes posing as doctor's offices.

The copay assistance program forges doctor's signatures and cut corners to get copay assistance from patient assistance foundations. Employees get screwed on their vacation and days off (like saying they're open during blizzards so they make workers use up their personals). They act like they are a big corporation but they are just a wannabe- it's a pharmacy for crying out loud. Employees get written up for every little thing like having someone talk to your manager about being sick and not physically telling him yourself.

They are very demanding and even the managers are really stressed and have had breakdowns. Their pay is very low and the average workday is 9 and a half hours with a half hour lunch, which most people don't use or eat at their desk WHILE WORKING. They say they are the highest paying pharmacy (compared to Duane Reade and CVS). The lower level workers get blamed for everything and don't trust anybody- the employees look out for themselves and will backstab you. It doesn't matter how good of a worker- make one little mistake and they will hang you dry.

No employee will tell you that it is a good place to work, if they are they're lying. Most of the management are the owner's close friends and family- which is why some of the management is incompetent and downright disrespectful. I witnessed several people getting fired abruptly for no just reason. They are severely understaffed and higher ups are extremely stingy to hire more people, and would rather overwork their staff. I am thinking of leaving soon when I find a better job in this economy

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CareMed PS
Long Island City, US
Aug 21, 2013 7:53 am EDT

A note from CareMed PS: As a leading Specialty Pharmacy that provides crucial care to individuals in extreme need of proper medical attention, CareMed PS focuses on providing each and every one of our customers effective and compassionate care. Patient care is our top priority. We maintain high levels of compliance and accreditation from ACHC and URAC to guarantee top quality performance our services. Each of our employees embraces the work they do for what it really is: not just a job but a position that allows us to help individuals battling rare and chronic diseases.

This is why we are upset to hear an employee was unhappy working at CareMed PS. We invite everyone to share their thoughts with us. Employees past and present can contact us at any time, either by speaking with our Human Resources Department or anonymously filling out the contact form on our website. We look forward to discussing any concerns. Please visit us at www.caremedps.com

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meanolelion76
Westbury, US
Mar 21, 2011 9:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I agree with you totally. They show the most unprofessionlism for a company that i have seen in a long time. Their training is in adequate and they look for reasons to basically throw you under the bus. Good luck in your search and i hope you find something immediately!

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