Schedule 2 weeks prior to October 19, 2026 @ 1:00pm. Receptionist Ms. Amanda stated that my appointment was given to another patient. When she asked for my info, it was not correct asked to speak to the manager Ms. Tab, she said that if you do not call 3 days before your appointment is cancelled. I called CareFirst the same day. I was told to file a complaint claim and it was not right
Dr. Nivel Conley
Desired outcome: Another teeth cleaning appointment after scheduling it 3 weeks ago, after waiting for over 3 months. A teeth cleaning appointment by the end of October 2026
Confidential Information Hidden: This section contains confidential information visible to verified CareFirst Blue Cross Blue Shield representatives only. If you are affiliated with CareFirst Blue Cross Blue Shield, please claim your business to access these details.