Careem — careem's vendor complaint, islamabad-pakistan
Dear Careem Team
I'm a vendor of Careem Islamabad Pakistan.
Needs your sympathetic consideration.
Since yesterday 3rd May, 2017 my captain's ID is blocked, for your ref avg of rating from all cycles, retrieved from Careem's vendor portal is quoted below;
Avg Acceptance rate 96.6.
Avg rating 4.82.
Captain ID details: Javed Murtaza [protected]
Vehicle registered with Careem: ADD -342 [Islamabad]
I'm really surprised and worried that an esteemed and professional company's like yours have such system errors. It really hurt the performers and consistent achievers.
Kindly consider this case for renewal of ID. Your support is of immense importance to avoid business loss and to captain's motivation.
Also check and suggest the solution to avoid any such loss scenarios in future.
I have also submitted this request at [protected]@careem.com & [protected]@careem.com, but no solution offered till yet.
[For your ref. screen shots of captain's cycle from Careem's Vendor portal are enclosed]