Careemcareem's vendor complaint, islamabad-pakistan

U Review updated:

Dear Careem Team
I'm a vendor of Careem Islamabad Pakistan.
Needs your sympathetic consideration.

Since yesterday 3rd May, 2017 my captain's ID is blocked, for your ref avg of rating from all cycles, retrieved from Careem's vendor portal is quoted below;

Avg Acceptance rate 96.6.
Avg rating 4.82.
Captain ID details: Javed Murtaza [protected]
Vehicle registered with Careem: ADD -342 [Islamabad]

I'm really surprised and worried that an esteemed and professional company's like yours have such system errors. It really hurt the performers and consistent achievers.

Kindly consider this case for renewal of ID. Your support is of immense importance to avoid business loss and to captain's motivation.

Also check and suggest the solution to avoid any such loss scenarios in future.

I have also submitted this request at [protected] & [protected], but no solution offered till yet.

[For your ref. screen shots of captain's cycle from Careem's Vendor portal are enclosed]

Warm Regards
Umer Ejaz


careem's vendor complaint, islamabad-pakistan
careem's vendor complaint, islamabad-pakistan
careem's vendor complaint, islamabad-pakistan


  • Ha
    Haroon Abbas Jul 15, 2017

    A A mere captain ki id block ho gi hai bry mahrbni fama kar id opne kar dy captain id 03215322703 captain name mansib ali

    1 Votes
  • Mu
    mustafa naeem Oct 27, 2017

    Hello Asalam o Alaikum
    Respected owner of Careem,
    Sir im vendor and also captain .im facing many problems day by day .I have many complaints. you have decreased rates to a great extent .We struggled 14 to 18 hours daily and at the end no saving .You have decreased guarantee and bonus too.Is this faithful ?Its all advantage is for the customer and Careem through the software.Its humble request please increase the rates .We have trusted you and invested our amounts.Please give us some benifit .Otherwise your company will face downfall.Kindly take notice of my email .

    1 Votes
  • Aq
    Aqib Shah Dec 15, 2017

    It is better for us to join bykea because careem increase the rides from 9 to 14 and give guarantee 1600
    bykea gives 3200 for 16 rides.thanks
    Syed Aqib shah
    captain id 552386

    0 Votes
  • Mu
    Muhammad naseer Feb 26, 2018

    Dear careem team
    I am a vonder muhammad adil I have very disappointed because careem message me previous cycle you complete 5 ride's 1pm to 7pm then careem give you 1000 rupees grantee and same msg we receive my mobile 3 days and we achieved 3 days 5 ride's in below mention during time period but we don't receive a grantee first of all you give me my achive 3 garntee amount and secondly my car type is go but careem send me go mini ride's we have not accepted go mini ride's and my portal setting show me two type's go and go mini you removd go mini my portal my captain id is below mention.
    Muhammad - 216093
    Vehicle Japanese alto
    Number - ED903
    So kindly my issue resolve ASAP
    Regard vonder Muhammad Adil (Islamabad)

    0 Votes
  • Mu
    Muhammad sadam Feb 26, 2018

    Sir i have issue with my car is cultus 2000model registration date is 22/12/2000.just 8days are less in 2001..please put my car in Go.I will be very thankful..Ac is working heater is working.. Inspection was completed.. They told that your car specification is very should text to careem support they will help kindly put my car in no LXV 9103

    0 Votes
  • Za
    Zain khxn Mar 24, 2018

    I am a captain in careem bike
    Someone picks fake ride from my id
    And my id has been blocked by the careem
    But i want to drive on careem car
    Kindly unlock my id so i can drive my car on careem
    I'll b very thankful to you
    My id is 923355580837
    Kindly unblock it as soon as possible

    0 Votes
  • Fa
    Faisal Mehmood Apr 26, 2018

    Faisal mehmood reg cell 03152318450 i am captain and vendor pichly 7 dino se careem Islamabad ki franchises k chakkar laga raha hn apni or car ki swithing k liy lekin jo staff hai shyd unhyn kuch ata hi nhi hai rozana time dy dety hyn ho jay ga lekin abhi tak meri switching nhi hue mehbani farmay or mera case solve kr dyn

    0 Votes
  • Pa
    pakistan123 May 07, 2018

    Salam..i humble request to careem office..mera jo bonus ata hai..wo careem fare ma adjust hota hai..or ma kahi bar careem office giyaa hun..un sy request ki hai..k isko adjust na kro..lakin wo kisi k manty nhi hai...mujy aap logon sy iltimaas hai..Khuda k liye mera kaam Kara day..Thak giyaa hun careem office chakar laga k..mera jo bonus ata hai..wo mery account ma transfer kiya jaye...yeh careem office ma jo log biatay hai..wo yh kam nhii kar sakty wo Q bitaye hain...ALLAH k wastay mera yeh request accept kar lay...

    0 Votes
  • Na
    Naveed Iqbal malik Jun 20, 2018

    Asalam o Alaikum respected sir my captain I'd 866554 Naveed Iqbal 37405.4285396.9 registered number 0309.5926458 - janab careem nay mera eid bonus refund kar lia hai reason yeh batai k aik ride 2 dafa 2 din main ku accept Ki agar Ramzan main captains km thay rides ziada theen to hamara Kya qasoor hai k ride Hamaray pas dobara aati hai . mera target 30 rides ka tha achievement 55 rides hai 1, 2 ya 3 rides fake dalna ka mujay Kya benefit mera to target already complete tha. careem nay mere eid kharab ki main nay 3 din working nai ki wo bi lost...mere pas ab company switch karny k ilawa koi option nahi hai ...kindly recheck this issue and help if you can ...take care

    1 Votes
  • Ei
    Eid Bonus cycle Jun 25, 2018

    @Naveed Iqbal malik Asalam o Alaikum Brother company Fraud he ye ziyada der tak nahi chal sakte ager yahi hal raha.Vendor se ye company chal rahi he vendor se kama rahe or opar se ose Doka bi de rahe he logo ne shyed company k liye investment kiya he. Agr koi pochne wala hota to ye fraud nahi kar sakte te. Eid Bonus cycle guarantee Ki to Jo target Raka ta O khud ka giya ab na complaints pe es hal nikal sakta he or na Office k jane se Sidi si bat he K Ye FRAUD he.

    1 Votes
  • Sh
    shakeelsharjeel Jul 18, 2018

    @sharjeelshakeel as a captain i want to block my account. someone is using it without my permission and he has unathourised material about the registeration of my number is 03145089809 and vehicle number is AHY 946. kindly block it and please inform the vendor as well that the person is using someone else account. thanks

    0 Votes
  • Ja
    Jarrar haider Jul 29, 2018

    Aoa, i am a careem captain, i. D 955240, my id was blocked 5 days ago, reason they told is i took ride in some other car, i did it as my cars engine had some problem, i went to office to register other car on my id, but they said write a mail to unblock first, i wrote many times on [email protected] but no reply, kindly unblock my id so i can carry on my work, tnx

    1 Votes
  • Ta
    Tayyaba Malik Nov 27, 2018

    Tayyaba Batool is here as I am the vendor in careem, there is an issue to open LIMO Portal in my mobile that's why I am unable to complete car switch process through my phone. I have no spare time during working hours to come in office to resolve this issue kindly help me through e mail or call on 03125174856/[email protected]

    1 Votes
  • Ah
    Ahsan Mehmood Aug 14, 2019

    @Tayyaba Malik They contact back or not

    -1 Votes
  • Ah
    Ahsan Mehmood Aug 14, 2019

    Ahsan Mehmood is here as I am the vendor in careem, there is an issue to open LIMO Portal in my mobile that's why I am unable to complete car switch process through my phone. I have no spare time during working hours to come in office to resolve this issue kindly help me through e mail or call on 03422660078or [email protected]

    0 Votes
  • Ah
    Ahsan Mehmood Aug 14, 2019

    Dear Careem team please mention any of your contact number or contact me, being a vendor I am facing many problems regarding Careem limo Access.
    03422660078 or [email protected]

    0 Votes

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